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03/14/2024 09:07 AM
I pass the Approval field is approved in createticketjson but error in getting ritm number..
"{\"opened_by\":\"${if(task.requestKey!=null){com.saviynt.ecm.identitywarehouse.domain.Users.get(task?.requestedBy).customproperty1}else{'svc_syt01dev'}}\",\"cat_item\":\"IT Security Birthright Access \",\"u_subcategory\":\"Identity Management\",\"u_subcategory\":\"Access Request\",\"request\":\"${response.call1.message.result.number}\",\"requested_for\":\"${user.firstname} ${user.lastname}\",\"approval\":\"Approved\"}",
Is there any other feild to pass along with approval field or any other syntax for this ... please suggest this
03/14/2024 09:40 AM - edited 03/14/2024 09:41 AM
try
{\"body\": \"Approved by: ${approvers}\" }
https://docs.saviyntcloud.com/bundle/Dev-Handbook-REST-v24x/page/Content/Developers-Handbook.htm
03/14/2024 09:48 AM
For below approve feild in RITM I want to pass approved by default.
03/14/2024 08:33 PM
Does it works from postman
03/14/2024 10:36 PM
Can you have a ritm update postman api? Please send for refenece. I will try postman as well.
03/14/2024 10:50 PM
From postman I am able to update..