Create account JSON not working for REST connector

[Murari]

Hi Team,

Getting below error when passing FirstName and Email params in create account JSON.

JSON-

Error-

If I am passing hardcoded value for email then it is working as expected.

Please suggest.

Thanks,

Hare Murari

[rushikeshvartak]

Share full json

change user.FirstName to {user?.firstname}

{user?.email}

[Murari]

Hi Rushikesh,

I have tried the json suggested by you above but still getting the same error-

Please find complete JSON below-

{
"accountIdPath": "call1.message.id",
"call": [
{
"name": "call1",
"connection": "acctAuth",
"url": "https://domain/user/2/Ac6AzcKIGF7y/",
"httpMethod": "POST",
"httpParams": "{\"FirstName\": \"${user?.FirstName}\", \"Email\": \"${user?.email}\", \"Kind\": \"${requestAccessAttributes.get('Kind')}\"}",
"httpHeaders": {
"X-Access-Key-Id": "",
"X-Access-Key-Secret": "",
"Content-Type": "application/json"
},
"httpContentType": "application/json",
"successResponses": {
"statusCode": [
200,
201
]
}
}
]
}

Thanks

[rushikeshvartak]

{
"accountIdPath": "call1.message.id",
"call": [
{
"name": "call1",
"connection": "acctAuth",
"url": "https://domain/user/2/Ac6AzcKIGF7y/",
"httpMethod": "POST",
"httpParams": "{\"FirstName\": \"${user?.firstname}\", \"Email\": \"${user?.email}\", \"Kind\": \"${requestAccessAttributes.get('Kind')}\"}",
"httpHeaders": {
"X-Access-Key-Id": "",
"X-Access-Key-Secret": "",
"Content-Type": "application/json"
},
"httpContentType": "application/json",
"successResponses": {
"statusCode": [
200,
201
]
}
}
]
}

[Murari]

Hi Rushikesh,

I have tried the above JSON suggested by you but still no luck.

Thanks

Hare Murari

[rushikeshvartak]

Share postman working screenshot and saviynt logs by enabling logs to validate parameters getting sent 

[Murari]

Hi Rushikesh,

Please find the Postman screenshot and Saviynt logs below-

Thanks

Hare Murari

[rushikeshvartak]

Does your email from saviynt ends with @maxis.com.my

[Murari]

Yes.

Thanks,

Murari

[rushikeshvartak]

share logs in file

[Murari]

Please find the attached logs.

Regards,

Murari

[Manu269]

Can you try below :

For Firstname : {user?.firstname}

Email : {user?.email}

[Murari]

Hi Manu,

Hi Rushikesh,

I have tried the json suggested by you above but still getting the same error-

Thanks

[NM]

Hi Murari,

We had the same issue for one of the application, Could you please check the email format required on application end(Restriction).. is it matching to what is been send from saviynt.

[Murari]

Hi NM,

I have checked it with app team there is no such restriction at their end. When we are passing the hardcoded value for same emailid it is working as expected.

Regards,

Hare Murari 

[AmitM]

Hi @Murari ,

Can you move your email to another attribute lets say cp1 and use ${user.customproperty1}. Just to eliminate whether its value issue or attribute issue.

Also if you could make showLogs=true in configJSON and share

{
"connectionTimeoutConfig": {
"connectionTimeout": 10,
"readTimeout": 60,
"writeTimeout": 60,
"retryWait": 2,
"retryCount": 3

},
"showLogs": true
}