When I try to set up create ticket with attestation revocation, I have configured both basic and oauth2 rest configurations, created a revocation task, and ran the Provisioning Job (WSRETRYJOB)task and it fails with the error 'Ticket Number. Response: null'
connection setting:
CreateTicketJSON:
{
"call": [{
"name": "call1",
"connection": "userAuth",
"httpMethod": "POST",
"httpParams": "{\"shortDescription\": \"saviyant testing new 20\",\"description\": \"Testingnew20\", \"application\": \"WMP\",\"userUID\": \"1006xxxx\"}",
"httpHeaders": {
"Authorization": "${accessToken}"},
"httpContentType": "application/json",
"successResponses": {
"statusCode": [
200,
201
]
}
}]
}
end pointsettings: Service Desk Connection added connection details
error:
Error in getting Ticket Number. Response: null
Tried adding same json as
RemoveAccessJSON:
end pointsettings: Provisioning Connection Connection added connection details
task completed no error message
As I tested in Postman, I received a 200 OK response status and no ticketid for basic authentication and ticket for outh2 rest call