Change the MailBox type

[Saviynt_Savvy]

Hi,

I have a Powershell script that was used to change the Mailbox type from "Regular" to "Shared".
Can the same can be implemented through the Connector?
Will someone please explain what might be the use case here?
For example, Adding Groups to a useraccount is a BirthRight Access scenario. In the same way, what is the scenario of changing the Mailbox type here?

Thanks & Regards,
SaviyntSavvy

[rushikeshvartak]

Changing a mailbox type from "Regular" to "Shared" typically involves modifying the configuration of an email account in an email system, such as Microsoft Exchange Server.

The use case for changing a mailbox type could vary depending on the organization's needs and policies. Here are a few scenarios where changing the mailbox type might be necessary or beneficial:

1. Collaborative Mailbox: A shared mailbox is often used for collaborative purposes among a group of users. It allows multiple users to access and manage emails sent to a common email address. For example, a team email address like support@example.com might be configured as a shared mailbox so that all members of the support team can access and respond to emails sent to that address.

2. Resource Mailbox: Shared mailboxes can also be used for managing shared resources such as conference rooms or equipment. For example, a mailbox named "Conference Room 1" might be used to manage bookings and scheduling for that conference room.

3. Security and Access Control: Shared mailboxes provide finer-grained control over access permissions compared to regular mailboxes. By converting a regular mailbox to a shared mailbox, administrators can ensure that only authorized users have access to the mailbox's contents.

4. Cost Optimization: In some cases, organizations may choose to convert certain mailboxes to shared mailboxes to optimize licensing costs. Shared mailboxes typically do not require a separate license in Microsoft Exchange Online, whereas regular mailboxes do.

As for implementing the change from "Regular" to "Shared" mailbox type through a connector, it would depend on the specific email system and the capabilities of the connector being used. In the context of PowerShell, the script might interact directly with the Exchange Server using cmdlets like `Set-Mailbox` to modify the mailbox type attribute.

The scenario of changing the mailbox type could be considered as part of mailbox management and provisioning processes within an organization. It ensures that the organization's email resources are configured in a way that aligns with business needs, security requirements, and cost considerations.