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Hi,I have 2 Technical Rules, where the checkbox "Remove Birthright access if condition fails" is enabled for both.Technical Rule ABC contains the entitlements A, B, C.Technical Rule BCD contains the entitlements B, C, D.I have triggered the Technical...
Hi,I need to create the ticket in Freshservice for JML scenarios, I have made the below CREATETICKETJSON and it worked fine in version 23.9.When I used the same JSON in v24.3, I couldn't create the ticket for Disable account JSON.I am triggering theD...
Hi all,I need to create a Ticket in Freshservice application for MOVER scenario.I need to include all the entitlement details in the ticket description.MOVER Scenario:When the user department is updated all the account entitlements should be removed ...
I am adding a few entitlements and also removing a few entitlements through ARS in a single request.Now irrespective of the tasktype, whether it is "task.tasktype=1" OR "task.tasktype=2", as the tasks have the same request key, I need to pass some st...
In the below JSON, all the if-else conditions are working perfectly except the "workspace_id" condition. How to do the condition check in the below JSON at workspace_idThe error in the "view" option of Pending Tasks is :"{"description":"Validation fa...
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