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End date is not auto populating in case of modify access request

Ashish_Gupta
New Contributor
New Contributor

Hi Team,
We have observed an issue as for new account request end date is auto populating with
the duration mention in the "Config JSON for Request Dates".

Currently below is the configuration for "Config JSON for Request Dates" in Entitlement type.

{"ENDDATEREQUIRED" : "1", "DEFAULTTIMEFRAMEHRS": "87672"}

we have observed that if we modify existing account that having this application access and try to change its entitlement in this case new entitlement is not populating with the end date.

case 1 : New account request case (End date is auto populating) 

Ashish_Gupta_0-1711532002814.png

Case 2 : Modify account request (End date is not auto populating if we change entitlement) 

Ashish_Gupta_1-1711532082457.png

kindly suggest if this is the product behavior and if there is a work around available to populate end date in case of modify account request.

Thanks,

Ashish Gupta

2 REPLIES 2

CR
Regular Contributor III
Regular Contributor III

share DA


Thanks,
Raghu
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rushikeshvartak
All-Star
All-Star

Please validate same in NEO UI.

rushikeshvartak_0-1711596763350.png

https://docs.saviyntcloud.com/bundle/Release-Notes/page/Content/v24x/Release-Notes-24-3.htm

@CR  This is not DA configuration


Regards,
Rushikesh Vartak
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