Change contact information in Recent Activity

[KimMorris]

Hi all,

I'm trying to change the label for the message under the "Help Guide" in Recent Activity, none of the labels I see correspond to what I currently have in there, right now the page displays "If you have any questions please contact <Our old Team Distribution List, omitted for privacy>" and I want to update the old DL to our new DL. I tried updating what I thought where it should be, but even after restarting the application it is not reflecting the changes.

Here's what I did:

I searched > EmptyScreen 

Request.EmptyScreen.footer = If you have any questions please contact support@saviynt.com (not correct and not reflecting)

UserActivity.EmptyScreen.RedirectionText - Help Guide (this is correct, but not what I want to change)

Review.EmptyScreen.footer = If you have any questions please contact *our new DL* (correct, but it is not reflecting on the page)

UserActivity.EmptyScreen.footer = If you have any questions please contact your administrator (not correct, not sure where this is reflecting at)

Request.EmptyScreen.RedirectLink - This is the link to our Help Guide (this is correct)

Is there another label or another configuration that I'm not seeing to change that? Thanks!

[rushikeshvartak]

Refer https://forums.saviynt.com/t5/identity-governance/help-guide-button-in-homepage/m-p/99408#M65188

check from incognito 

[KimMorris]

It's not the Help Guide that I need updating, that one is fine, it's the text underneath the Help Guide:

[rushikeshvartak]

Update below variables

• Review.EmptyScreen.footer

  Request.EmptyScreen.footer

If does not work share screenshot that you have updated under branding

[KimMorris]

Please review my original post, I already tried all of that and it's not reflecting even after restart: 

I've tried clearing cache, Incognito, etc. Is there another place, besides what I've already tried, that it should be updated?

[rushikeshvartak · Accepted solution]

Please share screenshot that its updated successfully under UI branding also did you performed restart ? 

[KimMorris]

Somehow when I reapplied the changes and restarted again and that seemed to work, thank you!