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Change contact information in Recent Activity

KimMorris
New Contributor
New Contributor

Hi all,

I'm trying to change the label for the message under the "Help Guide" in Recent Activity, none of the labels I see correspond to what I currently have in there, right now the page displays "If you have any questions please contact <Our old Team Distribution List, omitted for privacy>" and I want to update the old DL to our new DL. I tried updating what I thought where it should be, but even after restarting the application it is not reflecting the changes.

KimMorris_1-1730233437370.png

Here's what I did:

I searched > EmptyScreen 

Request.EmptyScreen.footer = If you have any questions please contact support@saviynt.com (not correct and not reflecting)

UserActivity.EmptyScreen.RedirectionText - Help Guide (this is correct, but not what I want to change)

Review.EmptyScreen.footer = If you have any questions please contact *our new DL* (correct, but it is not reflecting on the page)

UserActivity.EmptyScreen.footer = If you have any questions please contact your administrator (not correct, not sure where this is reflecting at)

Request.EmptyScreen.RedirectLink - This is the link to our Help Guide (this is correct)

Is there another label or another configuration that I'm not seeing to change that? Thanks!

 

6 REPLIES 6

rushikeshvartak
All-Star
All-Star

Refer https://forums.saviynt.com/t5/identity-governance/help-guide-button-in-homepage/m-p/99408#M65188

check from incognito 


Regards,
Rushikesh Vartak
If this helped you move forward, click 'Kudos'. If it solved your query, select 'Accept As Solution'.

KimMorris
New Contributor
New Contributor

It's not the Help Guide that I need updating, that one is fine, it's the text underneath the Help Guide:

KimMorris_0-1730320903748.png

 

Update below variables

  • Review.EmptyScreen.footer
    Request.EmptyScreen.footer

If does not work share screenshot that you have updated under branding


Regards,
Rushikesh Vartak
If this helped you move forward, click 'Kudos'. If it solved your query, select 'Accept As Solution'.

Please review my original post, I already tried all of that and it's not reflecting even after restart: 

KimMorris_0-1730380798975.png

I've tried clearing cache, Incognito, etc. Is there another place, besides what I've already tried, that it should be updated?

Please share screenshot that its updated successfully under UI branding also did you performed restart ? 


Regards,
Rushikesh Vartak
If this helped you move forward, click 'Kudos'. If it solved your query, select 'Accept As Solution'.

Somehow when I reapplied the changes and restarted again and that seemed to work, thank you!