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can we import applications that are hosted on service now to saviynt

srinath
Regular Contributor
Regular Contributor

can we import applications that are hosted on service now to saviynt

3 REPLIES 3

sai_kanumuri
Honored Contributor
Honored Contributor

Hi @srinath 

If the data is available over the API / DB for each of these applications in the format that Saviynt can consume, it's possible. Otherwise, you may need to workaround with the Flat files and integrate it as a disconnected application.

Regards,
Sai Kanumuri
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srinath
Regular Contributor
Regular Contributor

Hi @sai_kanumuri ,

We already provided same solution to customer.

rushikeshvartak
All-Star
All-Star
  • ServiceNow: ServiceNow provides REST APIs that can be used to fetch data related to users, applications, and roles.
  • ServiceNow API

    ServiceNow provides a comprehensive set of REST APIs to interact with its various modules. Here are some key APIs you might use:

    1. Table API:

      • URL: /api/now/table/{table_name}
      • Purpose: Access and manipulate records in ServiceNow tables.
      • Example: To fetch users, you can use /api/now/table/sys_user.
    2. Import Set API:

      • URL: /api/now/import/{import_set_name}
      • Purpose: Import data into ServiceNow from external sources.
      • Example: Import data to a custom import set for processing within ServiceNow.
    3. Aggregate API:

      • URL: /api/now/stats/{table_name}
      • Purpose: Perform aggregate operations like counting, summing, and averaging.
      • Example: Get a count of incidents by category.

Regards,
Rushikesh Vartak
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