can we import applications that are hosted on service now to saviynt

[srinath]

can we import applications that are hosted on service now to saviynt

[sai_kanumuri]

Hi @srinath 

If the data is available over the API / DB for each of these applications in the format that Saviynt can consume, it's possible. Otherwise, you may need to workaround with the Flat files and integrate it as a disconnected application.

[srinath]

Hi @sai_kanumuri ,

We already provided same solution to customer.

[rushikeshvartak]

• ServiceNow: ServiceNow provides REST APIs that can be used to fetch data related to users, applications, and roles.

• ServiceNow API

  ServiceNow provides a comprehensive set of REST APIs to interact with its various modules. Here are some key APIs you might use:

  1. Table API:

     • URL: /api/now/table/{table_name}
     • Purpose: Access and manipulate records in ServiceNow tables.
     • Example: To fetch users, you can use /api/now/table/sys_user.

  2. Import Set API:

     • URL: /api/now/import/{import_set_name}
     • Purpose: Import data into ServiceNow from external sources.
     • Example: Import data to a custom import set for processing within ServiceNow.

  3. Aggregate API:

     • URL: /api/now/stats/{table_name}
     • Purpose: Perform aggregate operations like counting, summing, and averaging.
     • Example: Get a count of incidents by category.