[Bug in v24.1] User Update Rules not applied

[Murmur]

Hi everyone, 

since the Upgrade to v24.1 the following behaviour occurs.

• User Update Rule uses Advanced Query 
• Advanced Query contains special characters (such as "<" or ">")
• Preview works fin, but if you save and reopen the UUR, the characters are replyced by their corresponding HTML Entity (&lt; or &gt;)

While this alone may be just an inconvenience, the issue is, that affected rules are not executed anymore (See log below).

I already created an idea in the idea portal for it. Please feel free to vote for it. If you have any suggestions how to work around this, feel free to propose them here. 

Cheers

Log: 

"2024-01-26T11:07:44.752+00:00","ecm-worker","","null-dvvzn","","2024-01-26T11:07:44.321747248Z stdout F 2024-01-26 11:07:44,321 [quartzScheduler_Worker-6] DEBUG changeaction.UserChangeActionService  - hql - select a from Users a where 1=1 AND (a.statuskey = 1 AND"

"2024-01-26T11:07:44.752+00:00","ecm-worker","","null-dvvzn","","2024-01-26T11:07:44.321752248Z stdout F a.customproperty1 = 'XYZ' AND"

"2024-01-26T11:07:44.752+00:00","ecm-worker","","null-dvvzn","","2024-01-26T11:07:44.321754448Z stdout F ( (a.customproperty2 = 'terminated') OR (date(a.enddate)&lt;curdate()) )"

"2024-01-26T11:07:44.752+00:00","ecm-worker","","null-dvvzn","","2024-01-26T11:07:44.321756748Z stdout F AND a.username = '001#-Bisasam' AND   1=1 )  "

"2024-01-26T11:07:44.752+00:00","ecm-worker","","null-dvvzn","","2024-01-26T11:07:44.322216951Z stdout F 2024-01-26 11:07:44,322 [quartzScheduler_Worker-6] ERROR changeaction.UserChangeActionService  - Invalid condition in evaluateHanaRule.. "

[rushikeshvartak]

If it was working before then it should be support ticket

[Murmur]

Hi @rushikeshvartak,

Thanks for your reply. Unfortunately, there seems to ne incoherent information on how to repurt Bugs. Due to that I opened an idea-protal entry, a forum post, as well as a support ticket.  

It's tedious and if you have any better idea how I should handle that in the future, I'd really appreciate your input. 

Cheers 🙂

[rushikeshvartak]

If its existing functionality working not worked with version upgrade it should be fixed as support ticket 

[Murmur · Accepted solution]

If anyone is having the same issue: you can "fix" it by adding whitespace around the special characters.