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11/22/2023 04:55 AM
Hi,
If we've submitted a New Access Request, and in the ARS request form, we've only made Entitlement selections and submitted the request, then he request which gets created is of the type : New Account Request, but if we open the request, then there will be 2 actionable items within it.
1. One is for Accepting the Account Creation
2. Other is for Approving/Rejecting the Entilement request
Please refer the snapshots below :
1. This one is the request listing which is of the type New Account Request
2. This one is shows both the Actionable Items within the request :
Question : Is it possible to Auto Accept the first one from within the approval workflow ?
Best Regards,
Varun
Solved! Go to Solution.
11/22/2023 05:43 AM
Hi @varunpuri
Try this suggestion on the workflow level to separate account and entitlement flows.
Solved: New Account Request Workflow - Saviynt Forums - 7549
11/22/2023 11:01 AM
Thank You, @armaanzahir . It worked.
Best Regards,
Varun