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Auto Accept Account Creation Only

varunpuri
Regular Contributor
Regular Contributor

Hi,

If we've submitted a New Access Request, and in the ARS request form, we've only made Entitlement selections and submitted the request, then he request which gets created is of the type : New Account Request, but if we open the request, then there will be 2 actionable items within it.

1. One is for Accepting the Account Creation 

2. Other is for Approving/Rejecting the Entilement request

Please refer the snapshots below :

1. This one is the request listing which is of the type New Account Request

varunpuri_0-1700657305392.png

2. This one is shows both the Actionable Items within the request :

varunpuri_2-1700657580573.png

Question : Is it possible to Auto Accept the first one from within the approval workflow ?

 

Best Regards,
Varun

2 REPLIES 2

armaanzahir
Valued Contributor
Valued Contributor

Hi @varunpuri 

 

Try this suggestion on the workflow level to separate account and entitlement flows.

Solved: New Account Request Workflow - Saviynt Forums - 7549

 

Regards,
Md Armaan Zahir

Thank You, @armaanzahir . It worked.

Best Regards,
Varun