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02/17/2023 12:07 AM
Hi,
I have created a new savrole to provide limited access to users.
User is able to see users tab under Admin section. user detail is visible and accounts list is also visible. The issue is when user clicks on any account it gives "Access denied" error. Can you please suggest what access can be added to savrole so that user can see account details via below path:
Admin-->users-->open user detail-->accounts-->click on any account and see the details.
Current accesses:
Error is recieved when any account is clicked like one marked in yellow:
Thanks
Nidhi
Solved! Go to Solution.
02/17/2023 01:04 AM
Add the SAV role to connection as below and try once.
Navigate to Admin > Identity Repository > Connections > Open a Connection > Add the SAV role below and Save&Test the connection.
02/17/2023 02:06 AM - edited 02/17/2023 02:16 AM
The savrole I am creating is not specific to any connection. It is created for helpdesk people, who can onboard the users. they should be able to see user, users details and accounts.
02/17/2023 06:21 AM
Share extract of SAV Roles
02/17/2023 08:05 AM
Hi Rushi,
Attachment button is not working, I am pasting the data under "Access" Tab.
Menu | Sub Menu |
ADMIN | SUBMENU.ADMIN.accounts_list |
ADMIN | SUBMENU.ADMIN.entitlement_values_list |
ADMIN | SUBMENU.ADMIN.users_list |
ARS | SUBMENU.ARS.workflowmanagement_tasklist |
ARS | SUBMENU.ARS.workflowmanagement_requesthome |
ARS | SUBMENU.ARS.jbpmworkflowmanagement_showmyhistoryrequests |
ARS | SUBMENU.ARS.jbpmworkflowmanagement_viewopenrequests |
ARS | SUBMENU.ARS.workflowmanagement_completedtasklist |
ARS | SUBMENU.ARS.create_userrequest |
Also, Sav role details are as below:
Thanks
Nidhi
02/17/2023 08:17 AM
Another problem that i see with this savrole is:
Accounts tab under Identity repository is showing No data available. Even if keep the "Access to Endpoints" as empty or "all" or selective endpoints.
Thanks
Nidhi
02/19/2023 11:09 PM
Add Endpoint in Access to Endpoint Dropdown
02/19/2023 11:40 PM
I tried doing that already. It doesn't work. We are on version 3.14. Till 3.11 it used to work differently. Has anything been changed in 3.14?
Thanks
Nidhi
02/19/2023 11:49 PM
Can you please tell me a table name where savrole details are saved. I checked savroles and savrole_permissions but I did not find anything.
Thanks
Nidhi
02/20/2023 02:56 AM
configuration
02/21/2023 07:23 AM
Hi Rushi/Danish,
Just wanted to check if you were able to figure out something for this.
Thanks
Nidhi
02/21/2023 08:23 AM
Did you try adding the SAV Role to the connection as in my previous comment? I validated the same and it is working for me.
02/21/2023 08:21 AM
They are able to see user , user details now also if I am not wrong .
I see problem is with "Accounts" which is not visible and even if you click on any account user is linked to it will give access denied . Because you will need to assign SAV role to connection so those respective accounts will be visible to sav role assignee .
Please share wat all is being working and what is not working ?
Thank you
Ankit
02/21/2023 09:11 AM
It works if I put the savrole under connections but We also SSL expiry notifications set. So, for the Connections having SSL cert the notification will go the users of this savrole also which we don't want.
Thanks
Nidhi
02/23/2023 01:40 AM
SSL expiry notification is set to what criteria?
02/24/2023 04:35 AM
I have resolved the issue.
Solution: Added the savrole to all the existing connections so that all of the accounts are visible.
Updated the SSL EXPIRY NOTIFICATION analytics query to send the notification to only the members of required SAVROLE.
Thanks
Nidhi Sharma