Add Register User Rule

[cgowda]

Hi Experts,

We are using below advanced query to generate username in saviynt

Global Configuration-->Identity Life Cycle--> Add Register User Rule-->Advanced Config

ucase(
REPLACE(
REPLACE(CONCAT(
SUBSTRING('ABCDEFGHJKLMNPQRSTUVWXYZ', FLOOR(RAND() * 24) + 1, 1),
SUBSTRING('ABCDEFGHJKLMNPQRSTUVWXYZ', FLOOR(RAND() * 24) + 1, 1),
LPAD(FLOOR(RAND() * 1000), 3, '0'),
SUBSTRING('ABCDEFGHJKLMNPQRSTUVWXYZ', FLOOR(RAND() * 24) + 1, 1),
SUBSTRING('ABCDEFGHJKLMNPQRSTUVWXYZ', FLOOR(RAND() * 24) + 1, 1)
), '1', '2'),
'0', '9')
)

Issue: when we import new users from HR feed, username creating as expected but when we create user from UI (through create user request form) it's not working as expected. is there any alternative way to fix the issue?

Note: We have a user modification workflow

Regards,

Chandan

[naveenss]

Hi @cgowda this is working as expected for me in 24.4 

Do you see any error in logs when you create user from UI?

[cgowda]

Hi @naveenss 

Please find the attached logs for your reference

[NM]

Hi @cgowda , atach auto approval workflow and give it a shot.

[cgowda]

@NM if i attach auto approval WF, it works fine

[NM]

@cgowda , we also had the same issue and went ahead with auto approval.

[cgowda]

@NM currently we are using organization owner approval WF for both create and update user request

[NM]

Try only with manager approval workflow @cgowda 

[rushikeshvartak]

Could you kindly provide a detailed snapshot of the information extracted from the logs, encompassing errors and other pertinent functionality details encountered during the execution of this process? Your assistance in furnishing this information would greatly aid in the analysis and resolution of any issues .



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[cgowda]

@rushikeshvartak 

please find the required information

[This message has been edited by moderator to mask sensitive information from an attached log]

[rushikeshvartak]

Please share global configuration screenshot for rule

[cgowda]