Worflow For Based on Entitlment and Entiltment Owner

[Raghu]

Hi Team,

We have requirement:

We are populating based on dynamic attribute- to ARS request page Entitlements -A,B

when select CAST Standard Access and add group it A it should be auto approved , if we select CAST Highlight Portfolio Manage and add Group B it will go  manager level and owner approval

Dynamic attriubte: Role= CAST Highlight Portfolio Manage- Group will show 'B'

Dynamic attriubte: Role= CAST Standard Access- Group will show 'A'

it should support combination when add A,B - one can auto approve and other can go approval.

Please some help on this.

[NM]

Hi @Raghu , can you share workflow ss

Are you using dynamic attribute to route the approval?

[Raghu]

@NMPlease find ss

[NM]

@Raghu , are you using this workflow for a single application??

If yes in the first if else block apply a check for entitlement value as well..

[Raghu]

Yes, please provide the supported value please

[NM]

Try this

entitlement.entitlement_value

[Raghu]

not working,

(dynamicAttributes.get('Role') eq 'CAST Standard Access') and (entitlement!=null and (entitlement.entitlement_value eq 'XXX'))

[NM]

Hope you are using parallel workflow

2) try entitlement.name contains('value') eq true

3) if it doesn't work, just add a single condition of entitlement name check and see the result.

[Raghu]

Already applied those 3 things .

any other approach ?

[NM]

@Raghu redirect using customproperty of entitlement 

entitlement.customproperty2.contains('value') eq true

Do share logs if it doesn't work.

[Raghu]

yes applied this also no luck @NM 

entitlement.customproperty1.contains('XXX') eq true

[rushikeshvartak]

Use 

endpoints.customproperty36 ne null and ( endpoints.customproperty36.toUpperCase().startsWith('NOSOD'))

[Raghu]

@rushikeshvartak  can i add this in first if else condition ? or separately need to add?

[rushikeshvartak]

You can add in start and you can add combined 

[NM]

share logs with only entitlement condition

[Raghu]

@rushikeshvartak  @NM  still not working ,it is going 1 level approval even already owner is available ent level also

PFL,

[Raghu · Accepted solution]

Team,

We done different way this requirement.thank you all support

[rushikeshvartak]

Please explain what is different way to help others