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11/07/2023 06:58 AM
Hi Saviynt Team,
Could you please help or suggest? we have a use case where we want to generate the update account for the active directory for updating the attribute from Saviynt to AD.
Here is below JSON we have configured but the issue is that. The task is being created for active and inactive AD accounts as well. we have some user profiles, where the user has two AD accounts, one is active and another is inactive. we want to generate the task for the active AD account only
{
"otherLoginWorkstations": "${user.customproperty65}",
"employeeID": "${user.employeeid}",
}
could you please help here, with how condition can be added so that the update account task will generate only for active AD accounts?
Solved! Go to Solution.
11/07/2023 07:05 AM
@navneetv Did you try by unchecking the below config in global configurations?
Include Inactive User and Accounts in Update Account Rules
11/07/2023 07:25 AM
Hi Sumathi,
Thank you for taking a look into
yes it is checked
Update account always generates for Active Saviynt profile. My concern here before generating the task can't add a condition that, the task generates only for an active AD account with an active Saviynt profile.
Like the below example: the User Saviynt profile is active However user has two AD accounts. We got two updated account tasks for both accounts. We want to get an update account task generated only for an active AD account
11/07/2023 07:30 AM
@navneetv Try by unchecking/disabling the option
Then user update rule will create task for only active users and for active accounts.
11/07/2023 09:35 PM
HI Sumathi,
as per the description, looks like it will work for inactive user profiles as well, which we don't want, task must be generated for active profiles with active accounts only.
Do you need to include Inactive User and Accounts in Update Account Rules?
11/07/2023 09:43 PM
Do you need to include Inactive User and Accounts in Update Account Rules?
No/Do not include
then it will create task for active profiles and accounts
11/07/2023 10:16 PM
Hi Sumathi,
Got it. Let me unchecked and test some scenarios in the SB environment
11/08/2023 11:28 PM
it worked. Thank you @SumathiSomala for providing the solution