Access token is not regenerated upon expiration

[rakesh_iam]

Dear All,

We are leveraging Sav4Sav REST Connector to execute a runtime analytics. The job runs for more than couple of hours. We are seeing the following behaviour,

•  
• We set up the connection json and when we ran the job for the first time - the job runs for an hour and fails with error code (401 - Unauthorized error). We have configured the retryFailureStatusCode but still we are seeing the error.
•  When we try running the job subsequently, the job fails with error code '401'. The job could start the execution only when we copy the accessToken from postman every time.

Could you please assist with this? We have provided below - the connectionJson that we are using. 

Thanks,

Rakesh

{
"authentications": {
"userAuth": {
"authType": "oauth2",
"httpHeaders": {
"Accept": "application/json"
},
"authError": [
"InvalidAuthenticationToken"
],
"url": "https://<domainname>.saviyntcloud.com.saviyntcloud.com/ECM/api/login",
"httpMethod": "POST",
"httpContentType": "application/json",
"httpParams": "{\"username\":\"<username>\",\"password\":\"<password>"}",
"errorPath": "error.code",
"maxRefreshTryCount": 5,
"tokenResponsePath": "access_token",
"tokenType": "Bearer",
"authHeaderName": "Authorization",
"accessToken": "Bearer <token copied from postman>",
"retryFailureStatusCode": [
401
]
}
}
}

[SB]

Can you try with the below Connection JSON. 

{
"authentications": {
"userAuth": {
"authType": "oauth2",
"url": "https://abc.saviyntcloud.com/ECM/api/login",
"httpMethod": "POST",
"httpParams": "{\"username\":\"user\",\"password\":\"pass\"}",
"httpHeaders": {
"contentType": "application/json"
},
"httpContentType": "application/json",
"expiryError": "ExpiredAuthenticationToken",
"authError": [
"InvalidAuthenticationToken",
"AuthenticationFailed",
"FAILURE",
"INVALID_SESSION_ID"
],
"timeOutError": "Read timed out",
"errorPath": "code",
"maxRefreshTryCount": 5,
"tokenResponsePath": "access_token",
"tokenType": "Bearer",
"accessToken": "Bearer abcde",
"retryFailureStatusCode": [
401,
404,
403,
500
]
}
}
}

[stalluri]

You can try this out.
{
"authentications": {
"acctAuth": {
"authType": "oauth2",
"httpHeaders": {
"Accept": "application/json"
},
"authError": [
"InvalidAuthenticationToken"
],
"url": "https://SaviyntURL/ECM/api/login",
"httpMethod": "POST",
"httpContentType": "application/json",
"errorPath": "error.code",
"maxRefreshTryCount": 2,
"tokenResponsePath": "access_token",
"tokenType": "Bearer",
"authHeaderName": "Authorization",
"accessToken": "Bearer ABCD",
"httpParams": "{\"username\":\"admin\",\"password\":\"Not4$password\"}",
"retryFailureStatusCode": [
401
]
}
}
}

Please let us know if you need anything else.

[DixshantValecha · Accepted solution]

Can you try with the below Connection JSON. 

{
"authentications": {
"acctAuth": {
"authType": "oauth2",
"httpHeaders": {
"Accept": "application/json"
},
"authError": [
"InvalidAuthenticationToken"
],
"url": "https://SaviyntURL/ECM/api/login",
"httpMethod": "POST",
"httpContentType": "application/json",
"errorPath": "error.code",
"maxRefreshTryCount": 2,
"tokenResponsePath": "access_token",
"tokenType": "Bearer",
"authHeaderName": "Authorization",
"accessToken": "Bearer ABCD",
"httpParams": {
"username": "your_username",
"password": "your_password"
},
"retryFailureStatusCode": [
401
]
}
}
}

[rakesh_iam]

It seems to be working. Thank you!