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Knowledge Base Articles

Campaign Stuck in Launching State

SymptomsCampaign not moving from Launching state to Preview / In progress state.DiagnosisThis issue can happen when there are multiple campaigns in progress or the campaign has large data for review.SolutionUpdate the ES timeout configuration to mini...

prasannta by Saviynt Employee
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Base accounts not included in the Campaign

SymptomsWe had a campaign with multiple applications configured. Base accounts were showing up for other applications, but we were not seeing base accounts for one particular endpoint in the campaign.DiagnosisThere is a config at the endpoint level w...

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