Saviynt Forums

adecastro1 · 11/09/2023

We are experiencing a similar error message as this post. [0000040] - ERROR {RequestHelper : addEntitlementRequest} - Request User does not have a Saviynt ID We have tested with different users that are linked between Saviynt user and ServiceNow user...

adecastro1 · 10/27/2023

We are looking to change the label of the miniapp button in the top right corner for the Attestations module. I found a label called attestationMiniApp which I updated to the word Certifications but it didn't change the miniapp label. Does anyone kno...

adecastro1 · 08/02/2023

We are trying to change from importing using the Azure AD OOTB connector to REST connector so that we can import the signInActivity for the accounts. We have some AAD groups with emojis in the display name, so I tried to use data type emchar to strip...

adecastro1 · 06/29/2023

We use a few REST connections where we want the CreateAccountJSON or RemoveAccessJSON task to complete successfully and prior to version 5.5 SP3.18 we could use {} and the task would complete successfully.Now we find an error message like null pointe...

adecastro1 · 11/21/2023

Our issue was corrected by modifying the business rules in ServiceNow to set the opened by to the same user as the requested for which caused us to no longer see this issue.

adecastro1 · 07/25/2023

Thanks for the suggestions, I have tried null in success codes, but we see the same issue. We have had a Freshdesk ticket open over a month.

adecastro1 · 07/24/2023

I have tested {} in 5.5 SP3.20 and I receive error:java.lang.NullPointerException: Cannot invoke method size() on null objectI have tried a dummy call like this in AddAccessJSON:{"name": "Groups","connection": "auth","url": "https://graph.microsoft.c...

adecastro1 · 07/06/2023

@sudeshjaiswal we do have 5.5 SP3.20 in our dev environment but I still observe the same issue

adecastro1 · 07/05/2023

@rushikeshvartak do you have an example? @sudeshjaiswal do you mean the latest major version or the latest service pack for 5.5? We have started discussions about the major version upgrade, but we aren't able to do this now yetThanks

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ServiceNow app throws error [0000040] - ERROR {RequestHelper : addEntitlementRequest}

EIC Attestations Miniapp Label Change

Azure AD REST Import Issue

REST Connector Blank Value in CreateAccountJSON, RemoveAccessJSON etc.

Re: ServiceNow app throws error [0000040] - ERROR {RequestHelper : addEntitlementRequest}

Re: REST Connector Blank Value in CreateAccountJSON, RemoveAccessJSON etc.

Re: REST Connector Blank Value in CreateAccountJSON, RemoveAccessJSON etc.

Re: REST Connector Blank Value in CreateAccountJSON, RemoveAccessJSON etc.

Re: REST Connector Blank Value in CreateAccountJSON, RemoveAccessJSON etc.

Re: ServiceNow app throws error [0000040] - ERROR ...