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How to retrigger Campaign Emails

Use Case1) If the customer wants to make changes to the email template and has asked to trigger a particular email that has already been sent2) A particular email has been triggered already but has not been delivered to the respected personnelSolutio...

How to identify self-certifiers in an Entitlement Owner campaign

Use CaseIn an Entitlement Owner campaign, how do I identify the entitlement owners who are also self-certifiers?Who is a Self-Certifier?If an entitlement owner of an entitlement (E1) has E1 himself/herself, which implies that the certifier qualifies ...

Campaign - Email Notification Failure - Reprocess them using Analytics

Use CaseConsider, we have launched a User Manager campaign, Role Owner Campaign, Entitlement Owner Campaign, and Service Account Campaign, and the launch succeeded, and all the data has been populated fine. Now after two days, we have decided to acti...

Analytic Report - Managers who have not locked their certifications but have 100 percent progress

Use CaseLocking a campaign after access-review completion is essential for revocation tasks to be created as part of the review. However, there are certain scenarios in which managers may have completed their certifications and their progress is at ...

How to stop triggering actions when a user is terminated in the User Manager campaign

Use CaseIn the User Manager campaign, the Employment Verification step certifies the employment status of an employee based on the following criteria:Works For MeDoes Not Work For MeTerminateIf a certifier terminates the user and clicks Finish Access...

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