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Knowledge Base Articles

Unable to open requests

Problem statement:    When we try to open a request, it gives just a grey blank page instead of showing the request. So, after checking with the customer, they have confirmed that this is happening only when they request for entitlement which is i...

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How to enable/disable request without manager

Use CaseIn most of the cases in approval workflow the first level of approval is manager. In case user's manager is not present or is inactive then it will impact the approval process. To handle such scenarios Saviynt provides an option where based o...

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Rishi by Saviynt Employee
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How to: Application not visible for request

Problem StatementA newly created application was not getting visible in ARS for requestingPre-requisitesEnsure workflow for Add/Remove access is defined.The Endpoint should be requestable.If any access query is defined, the user should qualify the qu...

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SB by Saviynt Employee
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