Hello everyone,

We are encountering an issue with the updateAccountJson API. When attempting to update the CN of a user, we receive the following error:

UpdErr: DSID-030F14B4, problem 6004 (CANT_ON_RDN), data 0 ] Error while Update operation for account-#### in AD - [LDAP: error code 67 - 000020B1: UpdErr: DSID-030F1087, problem 6004 (CANT_ON_RDN), data 0 ]

We need to update the CN to subsequently update the DN when CN changes. While we can successfully update the DN using a PowerShell script with the same service account, the updateAccountJson method fails.

Below is the powershell script:

Please refer to the updateaccountjson below for your reference.

{
"cn": "${user.displayname!= null ? user.displayname : ''}",
"company": "${user.companyname != null ? user.companyname : ''}",
"department": "${user.departmentname != null ? user.departmentname : ''}",
"displayName": "${user.displayname != null ? user.displayname : ''}",
"givenName": "${user.firstname != null ? user.firstname : ''}",
"info": "${user.costcenter != null ? user.costcenter : ''}",
"l": "${user.city != null ? user.city : ''}",
"mail": "${user.email != null ? user.email : ''}",
"manager": "${user.manager!=null ? managerAccount.accountID : ''}",
"name": "${user.displayname!= null ? user.displayname: ''}",
"objectClass": [
"top",
"person",
"organizationalPerson",
"user"
],
"postalCode": "${user.regioncode != null ? user.regioncode : ''}",
"sn": "${user.lastname != null ? user.lastname : ''}",
"st": "${user.state != null ? user.state : ''}",
"streetAddress": "${user.street != null ? user.street : ''}",
"title": "${user.title != null ? user.title : ''}",
"mailNickname": "${user.customproperty5 != null ? user.customproperty5 : ''}",
"c": "${user.customproperty3 != null ? user.customproperty3 : ''}",
"userPrincipalName": "${user.email != null ? user.email : ''}",
}

Thanks,

Chirag Gupta