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11/05/2023 09:47 PM
We are getting below error while bootstrap, in endpoints we see the accounts are imported , but the account permissions are not getting reflecting properly, so the instance is not getting PAM enabled. how we can fix this issue? Please advice.
11/06/2023 06:41 AM
@Pooja Thanks for posting your question. Here are couple of things to verify:
1. In the endpoint, go to entitlements tab and see if the windows groups have been imported or not
2. Right after the import process, capture the logs of windowsconnectorms and share the same
You can use the advanced logging capabilities to capture the logs specifically from windowsconnectorms. Here is the doc portal link for ref. :
https://docs.saviyntcloud.com/bundle/EIC-Admin-v23x/page/Content/Chapter07-General-Administrator/Man...
The same link is also present in the right side widget of the pam forums board
Thanks
Nagesh K
11/08/2023 05:30 AM
Hi @NageshK
After bootstrap job (Onpremisesdiscovery - externaljartype) we see in endpoint two groups are created in entitlement type and logs error as below
11/08/2023 01:18 PM
@Pooja Thanks for sharing the details. There shouldn't be two entitlement types with the same name. Was one of them created manually?
Please delete the entitlement type that does not have any entitlements associated to it and then retry the bootstrap.
Thanks,
Nagesh K
11/09/2023 05:49 PM
Hi @NageshK - it got created automatically when we run the onprem discovery job (external jar job) while onboaridn the instance from the CSV, for some instance it was fine and for some it got created 2 groups. pls provide some idea to fix this issue, we don;'t see the delete option.
11/09/2023 01:46 AM
Hi Nagesh,
Could you please suggest way, How we can delete one entitlement? we don't see any option to delete it.