How can owner track whether change password action on service account is completed or not?

[Saathvik]

Team,

I'd like to explore the possibility of enabling service account owners to monitor the status of password change actions for service accounts after submitting a request. This is particularly crucial in cases of failure.

Currently, when owners attempt to change the service account password and submit the request, they receive a message saying, "Congratulations! Your request has been submitted"

However, there's no request associated with it. In the background, Saviynt generates a Change Password Task that remains untrackable by the service account owner.

While we've implemented a Task completion email for successful actions, how can the owner be informed in the event of a failure? It's vital that owners are aware when the password change action is not successfully completed, especially for service accounts.

Please advise if there's a method to achieve this, or if it requires an enhancement request.

Note: I'm already exploring the analytics solution to address this issue, however we may not be able to send notifications to the specific owner who initiated the action.

Thank you

[NageshK]

@Saathvik Thanks for posting your question. We are checking on the feasibility of such notification and will respond at the earliest. 

Thanks

Nagesh K