Hashicorp Vault connection not saving on AD connection

[arushi2403]

We are trying to setup our CPAM instance where we created a vault connection but when trying to save it to AD connection, it gives an LDAP error code 49 even when we give the correct username and password.

and following are the error logs:

etValueFromHashicorp
2023-06-16 18:06:02,811 [http-nio-8080-exec-4] DEBUG ldap.SaviyntGroovyLdapService  - server, managedn ldap://10.83.0.132:389CN=DLADEVADMIN,CN=Users,DC=DLADEV,DC=sbp,DC=local
2023-06-16 18:06:02,811 [http-nio-8080-exec-4] DEBUG ldap.SaviyntGroovyLdapService  - Checking for url = ldap://10.83.0.132:389
2023-06-16 18:06:02,890 [http-nio-8080-exec-4] ERROR ldap.SaviyntGroovyLdapService  - Exception.. try next url
javax.naming.AuthenticationException: 2023-06-16 18:06:02,809 [http-nio-8080-exec-4] DEBUG vaults.VaultsSystemService  - Exit getValueFromHashicorp
2023-06-16 18:06:02,811 [http-nio-8080-exec-4] DEBUG ldap.SaviyntGroovyLdapService  - server, managedn ldap://10.83.0.132:389CN=DLADEVADMIN,CN=Users,DC=DLADEV,DC=sbp,DC=local
2023-06-16 18:06:02,811 [http-nio-8080-exec-4] DEBUG ldap.SaviyntGroovyLdapService  - Checking for url = ldap://10.83.0.132:389
2023-06-16 18:06:02,890 [http-nio-8080-exec-4] ERROR ldap.SaviyntGroovyLdapService  - Exception.. try next url
javax.naming.AuthenticationException: [LDAP: error code 49 - 80090308: LdapErr: DSID-0C09044E, comment: AcceptSecurityContext error, data 52e, v2580 ]
    at com.sun.jndi.ldap.LdapCtx.mapErrorCode(LdapCtx.java:3261)
    at com.sun.jndi.ldap.LdapCtx.processReturnCode(LdapCtx.java:3207)
    at com.sun.jndi.ldap.LdapCtx.processReturnCode(LdapCtx.java:2993) - 80090308: LdapErr: DSID-0C09044E, comment: AcceptSecurityContext error, data 52e, v2580 ]
    at com.sun.jndi.ldap.LdapCtx.mapErrorCode(LdapCtx.java:3261)
    at com.sun.jndi.ldap.LdapCtx.processReturnCode(LdapCtx.java:3207)
    at com.sun.jndi.ldap.LdapCtx.processReturnCode(LdapCtx.java:2993) 

Can someone help with the above issue.

[vikasjv · Accepted solution]

HI @arushi2403 ,
Thanks for reaching out.
Could you please confirm whether the connection is successful without saving to the vault?
If yes then I suggest you follow below steps.
1. Please check the save in vault checkbox
2. Make sure the vault config path is present
3. Enter the Password again and test the connection.

Please let me know if still, the issue persists.

Regards,
Vikas J V

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[arushi2403]

 Hi Vikas,

Thanks for the help.

The connection is now successful with the vault save.