Binding Variable for Privileged access request

[rituparna_pwc]

Hello,

We are configuring email template for Privilege Access Request. I want to display the requested time duration in email template body. I have found the below binding variable but not able to print the requested time in Approval Assignee and Task completion notification. Has anyone done it?

request = com.saviynt.ecm.workflow.ARS_Requests : 1806
tickets =
requestStartDate = 13 Nov 2023 13:37 UTC
randompassword = 
out = java.io.PrintWriter@65ba5192
requesttype = Emergency Access ID
endpoint = S4HANADEV
requestEndDate = 13 Nov 2023 22:37 UTC
accountname = null
endpointDisplayName = S4 HANA CLD 110
account_name = null
requestormanager = xxxxx
pamType = credentialLess
tasktype = FIREFIGHTERINSTANCE_GRANTACCESS
manager = xxxxx
accountOwners = []
ACCOUNTNAME = FF_BAS02
request_access = com.saviynt.ecm.workflow.Request_Access : 2488
entitlement = []
tcodes =
users = xxxxxxx
requestor = xxxx
account_password = XXXXXXX
task = com.saviynt.ecm.task.ArsTasks : 11094
requestid = 1081344
baseUrlForEmail = https://release-n-plus-one.saviyntcloud.com/ECM
businessJustification =
user = xxxxxx
taskaction = FIREFIGHTERINSTANCE_GRANTACCESS
account = FF_BAS02
[request:com.saviynt.ecm.workflow.ARS_Requests : 1806, tickets:, requestStartDate:13 Nov 2023 13:37 UTC, randompassword:yyyyyyydede, out:java.io.PrintWriter@65ba5192, requesttype:Emergency Access ID, endpoint:S4HANADEV, requestEndDate:13 Nov 2023 22:37 UTC, accountname:null, endpointDisplayName:S4 HANA CLD 110, account_name:null, requestormanager:xxxxxx, pamType:credentialLess, tasktype:FIREFIGHTERINSTANCE_GRANTACCESS, manager:xxxxx, accountOwners:[], ACCOUNTNAME:FF_BAS02, request_access:com.saviynt.ecm.workflow.Request_Access : 2488, entitlement:[], tcodes:, users:xxxxxx, requestor:xxxx, account_password:XXXXXXX, task:com.saviynt.ecm.task.ArsTasks : 11094, requestid:1081344, baseUrlForEmail:https://release-n-plus-one.saviyntcloud.com/ECM, businessJustification: , user:90015413, taskaction:FIREFIGHTERINSTANCE_GRANTACCESS, account:FF_BAS02]

[Saathvik · Accepted solution]

@rituparna_pwc : You can use below variables for task notifications

Start Date: ${requestStartDate}

End Date: ${requestEndDate}

But if you are looking for same information in WF approval emails then it don't think you have direct variable for that. If it is entitlement then I would try below variables but here you are requesting FF ID so not sure if these variables will work or not but give it a try

${entitlementshtmltablerowsv2}

${entitlementshtmltablerowsv3}

[rituparna_pwc]

@Saathvik , the below variables are working in WF and task emails. Thanks for responding

Start Date: ${requestStartDate}

End Date: ${requestEndDate}