WsRetry provisioning process multiple tasks successfully but on target systems update fails

[demed]

Facing one issue while processing Add Access and Remove Access tasks in bulk using wsretryprov job In SAP ARiba.  

I integrated SAP Ariba application in Saviynt dev, using SOAP connector.

When we process a single add/revoke access task, wsretryprov job processes that task successfully in Saviynt and user access gets added or revoked successfully in the target application. To do this we put a task id in the job to execute one task at a time.

But when we process multiple add or revoke access tasks, then the wsretryprov job processes those tasks successfully in Saviynt but fails to update all tasks on the target application, only one task successfully executes on target application. 

For testing we had 3 Add Access tasks. 

[rushikeshvartak]

What is error in logs ?

[Dhruv_S]

@demed 

Please check logs and also share log snippet. 

Regards,

Dhruv

[rituparna_pwc]

@demed , check if multi threading on WS retry is enabled from Global Config. We had this issue in another endpoint and disabling multi threading helped