Workflow approval should go based on Requested entitlement region count.

[hemanthvn]

Hello Team,

We have request of workflow design like 

If users raise request for single region entitlement request should go to L1 Approver, else if request raise  for 2 or more different region entitlement request should go to L2 Approver.

if users user already have one region entitlement access and  if they raise new request with different region Then also request should go to L2 Approver.

Region value we stored in Entitlement CP5

Anyone can help me How to achieve this.

Thanks

Hemanth 

[Raghu]

can provide ex sample single and more how you store data ent cp5?

ent1=cp5=abc,efd,fff,

or

ent1=abc, ent2=abc,efg

[hemanthvn]

Hello,

Below Example

Ent1 -  IND-Ent    -> Cp5 = IND

Ent2 -  USA-Ent   ->  CP5= USA

Ent3 -  UK-Ent     ->   CP5 = UK

if user raise request for  one single region means (IND or USA or UK) any one then request should go to L1 Approver

if user raise request for   two or more region means (IND and USA and UK) combination then request should go to L2 Approver

Thanks

Hemanth

[rushikeshvartak]

Use Custom Query Block and achieve your requirement

[hemanthvn]

Can you please give me some sample Query example for this kind use case.