Saviynt Forums

srinath · ‎05/07/2023

We want to understand why Saviynt triggering task for account that are marked as "AccountID-ManuallyDeleted on-05-03-2023 03:17" but we just want to understand how we can turnoff not to trigger tasks for the account that are marked as Deleted.

RakeshMG · ‎05/08/2023

Could you please confirm if any rule is configured through which tasks are getting triggered.

What is the task type which is created.

What is the status of the task after job completion.

Regards

Rakesh M Goudar

srinath · ‎05/19/2023

Hi @rakeshc ,

It is creating task for update account and it is getting completed even account is in suspended state.

srinath · ‎06/09/2023

Hi @khalidakhter ,

Can you also try to help on this case as well

rushikeshvartak · ‎06/09/2023

Did you updated account name to -ManuallyDeleted here ?

Regards,
Rushikesh Vartak
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srinath · ‎06/09/2023

Hi @RakeshMG ,

Can you help on this case, as the update account task triggering task for manually deleted accounts

dgandhi · ‎06/09/2023

When you do you import, can you make this accounts as SUSPENDED FROM IMPORT SERVICE,.

https://docs.saviyntcloud.com/bundle/Database-v23x/page/Content/Configuring-the-Integration-for-Impo...

<<

accountnotinfileaction: Use this attribute to instruct the connector to suspend accounts that are not imported during import.

When set to suspend, accounts that are not imported during import are marked as SUSPENDED FROM IMPORT SERVICE.
When set to noaction, status of such accounts is not changed. The default value is noaction

>>

Saviynt wont create any task for accounts with status as "SUSPENDED FROM IMPORT SERVICE"

Thanks,
Devang Gandhi
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srinath · ‎06/09/2023

Hi @dgandhi ,

There is import job for this application

dgandhi · ‎06/09/2023

Have you added above parameter in the import xml?

Thanks,
Devang Gandhi
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srinath · ‎06/12/2023

Hi @dgandhi : Sorry there was typo we do not any import job for this application

rushikeshvartak · ‎06/12/2023

Account name does not seems updated by saviynt . Please confirm

Regards,
Rushikesh Vartak
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srinath · ‎06/12/2023

Hi @rushikeshvartak ,

No we are not updating manually it is updated by Saviynt itself when we disable user account and when the task is completed the account automatically going into manually suspended with deleted tag.

Saviynt Forums

Why Saviynt triggerring task for even accounts that are marked with Deleted