Why Saviynt triggerring task for even accounts that are marked with Deleted

[srinath]

We want to understand why Saviynt triggering task for account that are marked as "AccountID-ManuallyDeleted on-05-03-2023 03:17" but we just want to understand how we can turnoff not to trigger tasks for the account that are marked as Deleted.

[RakeshMG]

Could you please confirm if any rule is configured through which tasks are getting triggered.

What is the task type which is created.

What is the status of the task after job completion.

[srinath]

Hi @rakeshc ,

It is creating task for update account and it is getting completed even account is in suspended state.

[srinath]

Hi @khalidakhter ,

Can you also try to help on this case as well

[rushikeshvartak]

Did you updated account name to -ManuallyDeleted here ?

[srinath]

Hi @RakeshMG ,

Can you help on this case, as the update account task triggering task for manually deleted accounts

[dgandhi]

When you do you import, can you make this accounts as SUSPENDED FROM IMPORT SERVICE,.

https://docs.saviyntcloud.com/bundle/Database-v23x/page/Content/Configuring-the-Integration-for-Impo...

<<

accountnotinfileaction: Use this attribute to instruct the connector to suspend accounts that are not imported during import.

• When set to suspend, accounts that are not imported during import are marked as SUSPENDED FROM IMPORT SERVICE.

• When set to noaction, status of such accounts is not changed. The default value is noaction

>>

Saviynt wont create any task for accounts with status as "SUSPENDED FROM IMPORT SERVICE"

[srinath]

Hi @dgandhi ,

There is import job for this application

[dgandhi]

Have you added above parameter in the import xml?

[srinath]

Hi @dgandhi : Sorry there was typo we do not any import job for this application

[rushikeshvartak]

Account name does not seems updated by saviynt . Please confirm

[srinath]

Hi @rushikeshvartak ,

No we are not updating manually it is updated by Saviynt itself when we disable user account and when the task is completed the account automatically going into manually suspended with deleted tag.