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03/19/2024 03:45 AM
Hi All
Im creating user-manager campaign , and want to enable the reassign option. But the option is grayed out. can anyone tell me what might be the reason.
if I use Previous templates Its works, but the new one its not, so is there any other option need to be enabled to use this option.
03/19/2024 08:04 AM
Enable below option
Post this the options that you are highlighting should be enabled.
03/19/2024 08:05 AM
Enable below option. Configuration --> Policy Settings
Post this the options that you are highlighting should be enabled.
03/19/2024 08:29 AM
@Saviynt_learner : Enable Show Consult Popup on Does Not Work For Me Action which will allow to select the options you are looking for
03/19/2024 08:20 PM
Enable from global configuration
And below from Certification