User data not fetching in Usermanager campaign

[sk]

Hello Experts,

We have launched a User manager campaign in both dev and test environments with same configuration, whereas the dev is in v24.6 and test in v24.3.

It is worked as expected in dev but not in test environment, no data is  fetching after employement vertification

In dev , we are getting the data as expected

Just wanted to know is anyone facing the issue or is it a bug in this version v24.3

thanks in advance

[NM]

Hi @sk , does the user have account and entitlement in test environment?

[sk]

@NM , yes, the user has account and entitlements

[NM]

@sk did you select belongs to me in first step?

[sk]

@NM , Yes, I do selected works for me in first step

[rushikeshvartak]

• It looks like data issue in 24.3
• Please compare campaign configurations in both versions