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10/08/2023 08:03 PM
Hi all,
Is it possible to re-correlate accounts?
For example, we have a correlation rule that maps user's email to account mail attribute. When we deactivate the user, we update the user email to be null. When user rejoins, we will create a new user. The accounts are still mapped to the old deactivated user, and we want to map it to the newly created user.
Is there a way to re evaluate the account correlation? We tried running the account import and the accounts are still mapped to the old deactivated user.
Appreciate any input, thank you!
10/09/2023 06:26 AM
Have you tried to manually remove the correlation and post that run the import?
Thanks,
Devang Gandhi
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10/09/2023 07:54 PM
Hm I haven't tried that but I think it would work if we manually remove the correlation and run the import again. But I was hoping there's a way to re correlate without manual intervention?