Unable to view pending attestation for the Manager in Saviynt UI - Saviynt v5.5SP3

[Ajith]

Hi Team,

Our Saviynt version is 5.5 SP3.

We have launched a Manager certification campaign through Saviynt UI.
If I login to Saviynt UI as Admin user I can list all campaings and see the progress.

However if I login as a manager user I can't see any pending list of attestations on UI.
API still returns the list of certifications for the manager as expected. But UI does not show this.

IS there a way to configure notifications so that manager receives a notification mail when an attestation is assigned and he can navigate to SAviynt UI to view his pending items?

Thanks,
Ajith

[rushikeshvartak]

• Does manager is certifier? if yes did you configured email template?

[Ajith]

Yes Manager is a certifier. I can see certification assigned to that manager when logged in as Admin on Saviynt UI.
Email template is not configured . But manager should still see the pending attestations on Saviynt UI ?

Thanks,
Ajith

[rushikeshvartak]

• Yes manager can still attestations  on UI if required Sav roles are provided.

[Ajith]

Hi,
After configuring email template manager is getting a notification for completing the access review.
However certification not visible on SAviynt UI

Can you please provide the info required for creating a SAV_ROLE with the correct access privileges to enable manager to complete access review.

Note that we are on version 5.5 SP3 for which I couldn't see much references on creating the apt SAV_ROLE for this purpose.

Thanks,
Ajith

[rushikeshvartak]

• I don't have instance but you can add webservice url related to access review and validate

[Ajith]

I have added those but what I see is a view similar to Admin console which list all campaigns that includes campaigns not assigned to that manager.

What we are looking for is a view which enables manager to complete only those reviews assigned to him

[rushikeshvartak]

You can launch new campaign and validate

[Ajith]

We have tried that too. Unfortunately that is not working as expected.
Can you specifically list the access to be mentioned in SAV Role for this purpose please

[rushikeshvartak]

Please check with support team as I have EIC instance only