Triggering notification whenever approval is assigned to default admin

[vermark]

Hi Team,

What is the best way to trigger the notification whenever there any approval assigned to "admin"(in case orignal approver in inactive or because of any other case)

[Srinivas]

Hello @vermark

From analytics create a report and inform to operation team.
you can consolidate all in single report & send to operation team by End of day or based on your business needs you can change the frequency.

Thanks & Regards

Srinivas

[rushikeshvartak]

You need every request email that will be assigned to admin then you can use if condition on email template

<% if (assignee.username.equalsIgnoreCase (‘admin’)) print “team@gmail.com” else print “${assignee.email}” %>