Tiles Not showing up on HomePage

[Srh2306]

In 24.4 version we are unable to see "My pending access "and "My pending approval tiles " on homepage. It works well in 23.10 with the same sav-role Admin.

Is there any configuration which we may be missing?

Upgraded Env - 24.4

Option available in  - 23.10

[rushikeshvartak]

Add  sav role features - view kpi

[Srh2306]

I see it added by default , but still getting error- 

[rushikeshvartak]

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@Srh2306 wrote:

I see it added by default , but still getting error- 

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It seems kpi json files are missing raise support ticket 

[Srh2306]

We raised support case with Saviynt for missing JSons, however with SaviyntSupportAgents IDs are able to view this on homepage. We also tried assigning the same SAV roles as per SaviyntSupportAgent ID but unable to view still.

Could you confirm what is the exact feature access required to view these options on homepage? It was working in 23.10 and not seen in 24.4.

[rushikeshvartak]

• Compare SAV Roles assigned to both IDs are narrow down the issue.