PARTNERS - Please join us for our upcoming webinar:
Leveraging Intelligent Recommendations for Operational Transformation.
AMS Partners click HERE | EMEA/APJ Partners click HERE

Tiles Not showing up on HomePage

Sraheja
New Contributor
New Contributor

In 24.4 version we are unable to see "My pending access "and "My pending approval tiles " on homepage. It works well in 23.10 with the same sav-role Admin.

Is there any configuration which we may be missing?

Upgraded Env - 24.4

Samie2306_0-1720638991805.png

Option available in  - 23.10

 

Samie2306_2-1720639497517.png

 

 

 

5 REPLIES 5

rushikeshvartak
All-Star
All-Star

Add  sav role features - view kpi


Regards,
Rushikesh Vartak
If this helped you move forward, click 'Kudos'. If it solved your query, select 'Accept As Solution'.

Sraheja
New Contributor
New Contributor

I see it added by default , but still getting error- 

 

Samie2306_0-1720641619666.png

 


@Sraheja wrote:

I see it added by default , but still getting error- 

 

Samie2306_0-1720641619666.png

 


It seems kpi json files are missing raise support ticket 


Regards,
Rushikesh Vartak
If this helped you move forward, click 'Kudos'. If it solved your query, select 'Accept As Solution'.

Sraheja
New Contributor
New Contributor

We raised support case with Saviynt for missing JSons, however with SaviyntSupportAgents IDs are able to view this on homepage. We also tried assigning the same SAV roles as per SaviyntSupportAgent ID but unable to view still.

Could you confirm what is the exact feature access required to view these options on homepage? It was working in 23.10 and not seen in 24.4.
 
 
 

  • Compare SAV Roles assigned to both IDs are narrow down the issue.

Regards,
Rushikesh Vartak
If this helped you move forward, click 'Kudos'. If it solved your query, select 'Accept As Solution'.