threshold breach Control center email Notification: How to

[mbh_it2]

Hello Team,

Our customer is looking to set up alerts send as per saviynt documentation https://docs.saviyntcloud.com/bundle/EIC-Admin-v24x/page/Content/Chapter18-Control-Center/Setting-Up...

However there is very little information on how to configure, it simply states create job and on threshold breach it will send emails?

Query:

1) How to configure this?

2) Who will receive emails?

3) Is there email template?

4) How is threshold breach determined?
5) I dont see any values coming the right hand side under threshold graph in control Center?

Can someone from Saviynt, please provide me some information on this as I dont see any article on forums and documentation.

Thanks

Mahesh

[rushikeshvartak]

• Did you scheduled job and validated logs ?

[stalluri]

@mbh_it2 

You can create an email template first.

<br>The following import job "<b>${importjob.triggerName}</b>" has failed for the application "<b>${connection?.connectionname}</b>". <br><br>This job began on <b>${importjob.jobStartDate}</b> and ended on <span><b>${importjob.jobEndDate}</b> for the following reason:<br></span><br>${importlogs}<br>

Once the Email Template is created attach created template at the connection level.

Account and Access
In the connection set the statusAndThresholdConfig (Sample for AD)

{"statusAndThresholdConfig":{"statusColumn":"customproperty30","active
Status":["512","544","66048"],"inactiveStatus":["546","514","66050"],"
deleteLinks":false,"accountThresholdValue":100,"correlateInactiveAcco
unts":true,"inactivateAccountsNotInFile":false}}

[mbh_it2]

@stalluri  This is about control center.

I am able to fix it with following:

1) KPI breached for the report 

2) It sent an email once CC job.

[rushikeshvartak]

Please share more information about configuration 

[mbh_it2]

Thanks all for the quick responses.

[Dave]

Hello @mbh_it2  -  Can you please share more information about the solution to help other users who may be experiencing a similar issue?   

Thank you,
Dave

[mbh_it2 · Accepted solution]

@Dave @rushikeshvartak 

I created a ControlCenter Alert Job

On breaching the threshold, it sends email to users having role_admin, the email template comes from code and cant be modified. This is how it worked for me, I am yet figuring out how threshold breach works.