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04/30/2024 04:25 AM
Hi Team,
The following error was encountered:
"connectorms","c.s.s.s.service.SFTPAuthService","http-nio-8980-exec-4-hzdm5","DEBUG","Exception in testConnection : |com.jcraft.jsch.JSchException: Algorithm negotiation fail| at com.jcraft.jsch.Session.receive_kexinit(Session.java:590) ~[na:na]| at com.jcraft.jsch.Session.connect(Session.java:320) ~[na:na]| at com.jcraft.jsch.Session.connect(Session.java:183) ~[na:na]| at com.saviynt.ssm.sftpconnector.service.SFTPAuthService.testConnection(SFTPAuthService.java:57) ~[na:na]| at com.saviynt.ssm.sftpconnector.SFTPConnector.test(SFTPConnector.java:43) ~[na:na]| at com.saviynt.ssm.connectorms.controller.FileTransferController.test(FileTransferController.java:57) ~[classes!/:2021.1.0.0-SNAPSHOT]| "
Note: This seems to be a generic error with the research that we have done. Just need to know if we need to do any additional config from Saviynt to resolve this issue, if not, what should we do?
Regards,
Saksham
04/30/2024 09:51 PM
try restarting server
05/05/2024 09:02 PM
Not working. Same issue.
05/16/2024 09:22 AM
Did this issue resolved, we are facing same issue. Could you provide your insights on this.
Thank you.
05/16/2024 09:27 AM
Hi Krishna,
Our customer was using MoveIt cloud and the algorithms supported by MoveIt cloud not supported by Saviynt. Basically Saviynt uses older JSCH library. So cutomer has to purchase on-prem WS_FTP server and now connectivity is resolved.
If your customer is already in on-prem solution, check with them if they can enable the algorithms supported by Saviynt, else check with cloud SFTP vendor.
Hope it helps.
05/16/2024 10:42 AM
Thanks a lot @yatishtiwari . The provided info helps.