ServiceNow Account import issue: Invalid record not processed. Error Message - null

[Darhanba]

Hello,

I'm getting this error message "Warning - Invalid record not processed. Error
Message - null" and job fails while importing accounts from ServiceNow via a rest connector. I do see the record in the logs and they're not getting imported. In ServiceNow we have 3L+ records to be imported to Saviynt.

I have added {"showLogs":true} and didn't get much logs which helps to debug the issue.

Below is the error in the logs we are observing,

I have attached the import json which we are using.  

Some help with this would be appreciated.

[rushikeshvartak · Accepted solution]

sys_id is coming as blank from account API. validate same from postman