Saviynt as on premises product

[bala]

Hi Team,

our client has purchased the Saviynt as on premises product(23.12 version). Now we need to know the below details.

1. which pod IP needs be used for SMTP IP whitelisting . If its Saviynt EIC Saas I know SC2 server will be gateway to interact with SMTP and we do IP whitelisting for SC2 server for IP whitelisting on SMTP side. Since our client is using Saviynt as on premises product we need to know which pod will always communicate SMTP server? or we need to do IP whiltelisting for all possible IP's used by all pods?

2. How do Saviynt as on premises product communicates with Azure AD? We know if its Saviynt EIC SaaS products means communication will be happening on Saviynt cloud to Azure Cloud. Here Saviynt as on premises product how communication happens? Do ecm-worker pod will do the communication?  

3. We need the user guide on Saviynt on premises product which explains how it communicate with SMTP and cloud applications happens? Basically we don't find any docs or forum related to on premises Saviynt product. So please share these documents which has info about on premises Saviynt product? 

Thanks.

[Saathvik]

@bala : In simple language anything you do on UI then communication is from ecm pod, In case process is initiated from any of the jobs then it is from ecm-worker.

I would suggest to open a communication b/w your pods subnet to target on required ports.

[rushikeshvartak]

1. SMTP IP Whitelisting: Typically, in an on-premises setup, you would need to whitelist the IP addresses of the servers or components that will communicate with your SMTP server. Since Saviynt is on-premises, you might need to whitelist the all IP addresses of the servers hosting Saviynt components that handle email-related functionality. 

2. Communication with Azure AD: In an on-premises setup, the communication between Saviynt and Azure AD would likely occur through configured connectors or agents deployed within your network infrastructure. These connectors or agents would facilitate communication between Saviynt and Azure AD, allowing for user provisioning, access management, and other tasks. 

3. User Guide for On-Premises Saviynt Product:  Please reach out to CSM they should be able to provide documentation for same.