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10/19/2023 07:39 AM
Hi,
We are pulling accounts from our SAP environment and from the account naming convention and display name on the account, I can tell these are fightfighter accounts. However the 'account type' for these is not FIREFIGHTERID. Is this something that needs to be looked into the application (SAP) side, or is there configuration in EIC that will need to be set to identify these accounts as firefighterid account types?
10/24/2023 08:49 AM
@asp what is the account type being set in EIC for these FF accounts?
10/24/2023 09:13 AM
Hi,
The account type is coming in as 'A' or 'B' in some cases, which seems to be out of the box behavior. Can we add logic during the import or later, to set the account type, as per some business logic?
Thanks!