RiskSODEvaluationJob failure

[flegare]

I set up a few basic components - ruleset, risk, functions, business process that should trigger a SOD violation.  When running the job, I am getting an error back: "'latest' isn't a valid resource
name."

Here is the info from the logs:
"ecm-worker","2023-06-21T15:49:36.802+00:00","2023-06-21T15:49:36.622113924Z stdout F <Error xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">"
"ecm-worker","2023-06-21T15:49:36.802+00:00","2023-06-21T15:49:36.622115824Z stdout F <Code>ResourceNotFound</Code>"
"ecm-worker","2023-06-21T15:49:36.802+00:00","2023-06-21T15:49:36.622117624Z stdout F <Message>The specified resource does not exist.</Message>"
"ecm-worker","2023-06-21T15:49:36.802+00:00","2023-06-21T15:49:36.622119724Z stdout F <Details>'latest' isn't a valid resource name.</Details>"
"ecm-worker","2023-06-21T15:49:36.802+00:00","2023-06-21T15:49:36.622121824Z stdout F </Error>; line: 1, column: 2]"

I have a similar configuration setup on another tenant, working as expected.  Not sure how this can be troubleshoot any further but trying this channel.

Any help is appreciated!

[dgandhi]

Can you upload the ruleset that you are trying?

[flegare]

Hi @dgandhi ,

Not too sure on how to upload those objects but here are the critical elements
Ruleset: 

Ruleset risk:

Risk details:

Function 1 details

Function 2 details

Both functions point to a single, distinct, AD entitlement and are linked to a unique Business Process

[dgandhi]

Is there any advance config that you have given in your SODEValuationJob?

[flegare]

I specified the ruleset and an email template that spits out all available binding variables

[rushikeshvartak]

Try restarting server from backend not UI

[flegare]

I validated with the client owners and it looks like we do not have backend access.  Is there a process to request this?

[flegare]

Some closure on this one.  Issue was related to our Azure-based tenant having information in the SOD_AWS_CLOUD_JOB_SETTINGS configuration column which proved a little difficult for Saviynt to digest.

FD ticket was opened and resolved by support team.

[flegare]

Full text of the original error encountered should some unlucky soul run into the same stuff:
Error - Unable to create instance Unexpected character ('<' (code 60)): expected a valid value (number, String, array, object, 'true', 'false' or 'null') at [Source: encoding="utf-8"? ResourceNotFound The specified resource does not exist.

'latest' isn't a valid resource name.

; line: 1, column: 2]</error

[rushikeshvartak]

What was soln

[flegare · Accepted solution]

update configuration set configdata = '' where name = 'SOD_AWS_CLOUD_JOB_SETTINGS'