REST - Unable to map Response field

[GPS]

I am using rest API for ADD/Remove access. I am having an issue while mapping the response.

{
	"accountIdPath": "accountName",
	"responseColsToPropsMap": {},
	"call": [
		{
			"name": "Role",
			"connection": "acctAuth",
			"url": "https://uat-cloud.net/CustomServices/.asmx/AddEntitlementToUser?userName=${user.customproperty22}&entitlementValue=${entitlementValue.entitlementID}",
			"httpMethod": "POST",
			"httpHeaders": {
				"Accept": "application/json"
			},
			"httpContentType": "application/x-www-form-urlencoded",
			"successResponses": {
				"responseBodyEquals": "true"
			},
			"unsuccessResponses": {
				"responseBodyEquals": "false"
			}
		}
	]
}

Postman Response:
We are always getting 200 if we hit the API,

Response Body:
False mean failed
              <?xml version="1.0" encoding="utf-8">
              <bolean xmlns="http://tempuri.org">false</bolean>

True mean success
             <?xml version="1.0" encoding="utf-8">
            <bolean xmlns="http://tempuri.org">true</bolean>

t

[NM]

Hi @GPS , you don't need accountIDpath for add and remove json it is only used for create account.

Try this 

"boolean": false

[GPS]

@NM I am getting response as below.

{
    "Role": {
        "headers": "qc2hUNXfxzkM1F",
        "message": {
            "boolean": {
                "xmlns": "http://tempuri.org/",
                "content": "false"
            }
        },
        "statusCode": 200,
        "description": null,
        "status": "Success"
    }
}

[rushikeshvartak]

Role.message.boolean.content

[GPS]

@rushikeshvartak @NM 

I tried multiple options but still I can't keep the task in a pending state.

"httpContentType": "application/x-www-form-urlencoded",
            "successResponses": [
                {
                    "Message.boolean.content": [
                        "true"
                    ]
                },
                {
                    "Role.Message.boolean.content": [
                        "true"
                    ]
                },
                {
                    "boolean.content": [
                        "true"
                    ]
                },
                {
                    "content": [
                        "true"
                    ]
                },
                {
                    "Role.Message.boolean.content": true
                },
                {
                    "Message.boolean.content": true
                },
                {
                    "boolean.content": true
                },
                {
                    "content": true
                }
            ],
            "unsuccessResponses": [
                {
                    "Message.boolean.content": [
                        "false"
                    ]
                },
                {
                    "Role.Message.boolean.content": [
                        "false"
                    ]
                },
                {
                    "boolean.content": [
                        "false"
                    ]
                },
                {
                    "content": [
                        "false"
                    ]
                },
                {
                    "Message.boolean.content": false
                },
                {
                    "Role.Message.boolean.content": false
                },
                {
                    "boolean.content": false
                },
                {
                    "content": false
                }
            ]

ERROR-Call response: {"boolean":{"xmlns":"http://tempuri.org/","content":"false"}}

2024-08-08T21:37:12-05:00-ecm-worker-rest.RestProvisioningService-quartzScheduler_Worker-2-9b76x-ERROR-callResponseMap: [boolean:[xmlns:http://tempuri.org/, content:false]]

2024-08-08T21:37:12-05:00-ecm-worker-pam.PamService-quartzScheduler_Worker-2-9b76x-DEBUG-Error while converting JsonStringToMap

It is closing the task.

[NM]

@GPS 

"boolean.content": "false"

Or 

Try one without doubles quotes with false

[GPS]

@NM 
Error:

2024-08-08T14:13:34-05:00-ecm-worker-rest.RestProvisioningService-quartzScheduler_Worker-10-9b76x-ERROR-Call response: {"boolean":{"xmlns":"http://tempuri.org/","content":"false"}}

2024-08-08T14:13:34-05:00-ecm-worker-rest.RestProvisioningService-quartzScheduler_Worker-10-9b76x-ERROR-callResponseMap: [boolean:[xmlns:http://tempuri.org/, content:false]]

I tried multiple things. It didn't work.

"boolean.content": "false"

"boolean.content": false

"message.boolean.content": "false"

"message.boolean.content": false

"content": "false"

"content": false

[naveenss]

Hi @GPS please try the below format

{
    "successResponses":[
        {
            "statusCode":200
        },
        {
            "responsePath":"Role.Message.boolean.content",
            "values":["true"]
        }
    ],
    "unsuccessResponses":[
        {
            "statusCode":200
        },
        {
            "responsePath":"Role.Message.boolean.content",
            "values":["false"]
        }
    ]
}

Response curated based on the below forum posts

https://forums.saviynt.com/t5/identity-governance/successresponses-for-rest-connection-are-failing/m...

https://forums.saviynt.com/t5/identity-governance/rest-connector-successresponses-checking-message-i...

Let me know if this helps!

[GPS]

@naveenss 
Now, the task is sitting in a pending state without moving to a completed state.

1st Run:
{"auditDetails":{"Role":[{"headers":null,"message":{"boolean":{"xmlns":"http://tempuri.org/","content":"true"}},"statusCode":200,"description":null,"status":"Failed"}]},

2nd Run:
"Role":{"headers":null,"message":{"boolean":{"xmlns":"http://tempuri.org/","content":"false"}},"statusCode":200,"description":null,"status":"Failed"}}

[rushikeshvartak]

{
    "successResponses":[
        {
            "statusCode":200
        },
        {
            "responsePath":"Role.message.boolean.content",
            "values":["true"]
        }
    ],
    "unsuccessResponses":[
        {
            "statusCode":200
        },
        {
            "responsePath":"Role.message.boolean.content",
            "values":["false"]
        }
    ]
}

[GPS]

@rushikeshvartak @naveenss 
I tried it already with multiple combinations the task is still waiting in the pending state.

Provisioning Comments

{"Role":{"headers":null,"message":{"boolean":{"xmlns":"http://tempuri.org/","content":"true"}},"statusCode":200,"description":null,"status":"Failed"}}

Log error:

quartzScheduler_Worker-7-9b76x-ERROR-Call response: {"boolean":{"xmlns":"http://tempuri.org/","content":"true"}}

quartzScheduler_Worker-7-9b76x-ERROR-callResponseMap: [boolean:[xmlns:http://tempuri.org/, content:true]]

ecm-services.WorkflowService-http-nio-8080-exec-65-228gm-DEBUG-Close Request Called Status Completed grails.validation.ValidationErrors: 0 errors ARS_RequestsID=171

[GPS]

@rushikeshvartak, @naveenss, @NM 

Any other suggestions?
I tried multiple combinations.

[rushikeshvartak]

Can you share all possible tried solutions 

[GPS]

@rushikeshvartak 

These below are keeping the task in pending state.
{
    "successResponses":[
        {
            "statusCode":200
        },
        {
            "responsePath":"Role.message.boolean.content",
            "values":["true"]
        }
    ],
    "unsuccessResponses":[
        {
            "statusCode":200
        },
        {
            "responsePath":"Role.message.boolean.content",
            "values":["false"]
        }
    ]
}



{
    "successResponses":[
        {
            "statusCode":200
        },
        {
            "responsePath":"message.boolean.content",
            "values":["true"]
        }
    ],
    "unsuccessResponses":[
        {
            "statusCode":200
        },
        {
            "responsePath":"message.boolean.content",
            "values":["false"]
        }
    ]
}






{
    "successResponses":[
        {
            "statusCode":200
        },
        {
            "responsePath":"boolean.content",
            "values":["true"]
        }
    ],
    "unsuccessResponses":[
        {
            "statusCode":200
        },
        {
            "responsePath":"boolean.content",
            "values":["false"]
        }
    ]
}




This i reduced it till just the content like (Role.Message.boolean.content, Message.boolean.content, boolean.content, content)
{
    "successResponses":[
        {
            "statusCode":200
        },
        {
           "Role.Message.boolean.content": true
        }
    ],
    "unsuccessResponses":[
        {
            "statusCode":200
        },
        {
            "Role.Message.boolean.content": false
        }
    ]
}

This i reduced it till just the content like (Role.Message.boolean.content, Message.boolean.content, boolean.content, content)
{
    "successResponses":[
        {
            "statusCode":200
        },
        {
           "Role.Message.boolean.content": ["true"]
        }
    ],
    "unsuccessResponses":[
        {
            "statusCode":200
        },
        {
            "Role.Message.boolean.content": ["false"]
        }
    ]
}

***********************************************************************

This is closing the task even if the status is false.

"httpContentType": "application/x-www-form-urlencoded",
            "successResponses": [
                {
                    "Message.boolean.content": [
                        "true"
                    ]
                },
                {
                    "Role.Message.boolean.content": [
                        "true"
                    ]
                },
                {
                    "boolean.content": [
                        "true"
                    ]
                },
                {
                    "content": [
                        "true"
                    ]
                },
                {
                    "Role.Message.boolean.content": true
                },
                {
                    "Message.boolean.content": true
                },
                {
                    "boolean.content": true
                },
                {
                    "content": true
                }
            ],
            "unsuccessResponses": [
                {
                    "Message.boolean.content": [
                        "false"
                    ]
                },
                {
                    "Role.Message.boolean.content": [
                        "false"
                    ]
                },
                {
                    "boolean.content": [
                        "false"
                    ]
                },
                {
                    "content": [
                        "false"
                    ]
                },
                {
                    "Message.boolean.content": false
                },
                {
                    "Role.Message.boolean.content": false
                },
                {
                    "boolean.content": false
                },
                {
                    "content": false
                }
            ]

[rushikeshvartak]

• Does Response in XML ?
• {
  "successResponses": [
  {
  "responsePath": "/bolean",
  "values": ["true"]
  }
  ],
  "unsuccessResponses": [
  {
  "responsePath": "/bolean",
  "values": ["false"]
  }
  ]
  }

[GPS]

@rushikeshvartak 

Yes, we are getting responses in XML from Postman.

False mean failed
              <?xml version="1.0" encoding="utf-8">
              <bolean xmlns="http://tempuri.org">false</bolean>

True mean success
             <?xml version="1.0" encoding="utf-8">
            <bolean xmlns="http://tempuri.org">true</bolean>

In Saviynt logs:

Call response: {"boolean":{"xmlns":"http://tempuri.org/","content":"true"}}

callResponseMap: [boolean:[xmlns:http://tempuri.org/, content:true]]

[rushikeshvartak]

{
"accountIdPath": "accountName",
"responseColsToPropsMap": {},
"call": [
{
"name": "Role",
"connection": "acctAuth",
"url": "https://uat-cloud.net/CustomServices/.asmx/AddEntitlementToUser?userName=${user.customproperty22}&en...}",
"httpMethod": "POST",
"httpHeaders": {
"Accept": "application/json"
},
"httpContentType": "application/x-www-form-urlencoded",
"successResponses": {
"responseBodyContains": "<boolean>true</boolean>"
},
"unsuccessResponses": {
"responseBodyContains": "<boolean>false</boolean>"
}
}
]
}

[GPS]

Hello @rushikeshvartak 

I tried multiple options and still it is not working.

"successResponses": [
                {
                    "statusCode": 200
                },
                {
                    "responseBodyContains": "<boolean xmlns=\"http://tempuri.org\">true</boolean>"
                }
            ],
            "unsuccessResponses": [
                {
                    "statusCode": 200
                },
                {
                    "responseBodyContains": "<boolean xmlns=\"http://tempuri.org\">false</boolean>"
                }
            ]


 "successResponses": [
                {
                    "statusCode": 200
                },
                {
                    "responseBodyContains": ["true"]
                }
            ],
            "unsuccessResponses": [
                {
                    "statusCode": 200
                },
                {
                    "responseBodyContains": ["false"]
                }
            ]





"successResponses": {
				"responseBodyContains": [
					"<boolean xmlns=\"http://tempuri.org\">true</boolean>"
				]
			},
			"unsuccessResponses": {
				"responseBodyContains": [
					"<boolean xmlns=\"http://tempuri.org\">false</boolean>"
				]
			}

[GPS]

@NM @rushikeshvartak @naveenss 

Any other suggestions?

[pruthvi_t]

@GPS ,

did you happen to try the below mapping by combing them all into single object for for both success and unsuccess responses?

{
"successResponses": {
"statusCode": 200,
"responsePath": "Role.Message.boolean.content",
"values": ["true"]
},
"unsuccessResponses": {
"statusCode": 200,
"responsePath": "Role.Message.boolean.content",
"values": ["false"]
}
}

[stalluri]

@GPS 
The response is in XML, and Saviynt could not handle the response to hold the ticket status as the statusCode is constantly retuning 200.

1. Create a Saviynt support Ticket.
2. Check with the application teams to change  the response codes.