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02/12/2024 08:02 AM
02/12/2024 08:31 AM
@iam01 - It loads for me. What message are you getting? Can you provide a screenshot?
02/12/2024 08:34 AM
02/12/2024 08:42 AM
Thanks @iam01 - I am asking our Documentation team. "Content Sensitive Help" makes me think it is blocked externally to Saviynt, although the URL isn't an "internal only" URL.
02/12/2024 08:59 AM
thanks for the confirmation
02/12/2024 09:13 AM
Others have posted that they can't see the Release Notes either. So I think this might be a bigger issue with the Docs Portal. I will let you know more when I know more. I have alerted the Docs team.
02/12/2024 09:22 AM
from past 1 month this page is unresponsive to me when open from Mobile.
02/12/2024 12:40 PM
Rushikesh,
Are you receiving the same error message on mobile or does the page not load?
Regards,
Uthra
02/12/2024 12:48 PM
02/12/2024 12:38 PM
@IAMI Request you to log in to the doc portal to access all publications. Do let us know if the issue persists.
02/12/2024 09:18 PM
@uthra_rahul saviynt docs are only accessible with a login. We are aware of it.
The above link is not accessable. Kindly test on your side.
02/12/2024 11:06 PM
They have made saviynt accessible without login also. It seems you are not logged in
02/13/2024 11:22 AM
I am logged in.
02/13/2024 11:27 AM
@iam01 Request you to log out of your active session and log in again. This will reset your permissions and you should be able to access the guide. If the issue persists, do let us know.
@rushikeshvartak We are able to access the guide on mobile as well. Could you also log out of the active session and log in again? Let us know if you still experience access issues.
02/13/2024 12:54 PM
Its not working after clear cache also logout page is going to https://sso.prd.zoominsoftware.app/logout
02/22/2024 02:08 AM
We too are facing the same problem. Please let us know when this issue will be resolved. In the mean time, please give us an alternate link to access the REST connector guide.
02/22/2024 02:16 AM
@SS I have sent you a private message requesting additional info. Thanks!
02/22/2024 06:08 AM
I'm having the same issue. I am logged in but cannot access the documentation.
I also tried this link and get this screen
https://docs.saviyntcloud.com/bundle/REST-v2022x/page/Content/Developers-Handbook.htm
02/22/2024 06:48 AM
https://docs.saviyntcloud.com/bundle/Dev-Handbook-REST-v2022x/page/Content/Developers-Handbook.htm
URL is changed
02/22/2024 06:51 AM - edited 02/22/2024 06:52 AM
I am logged in but get permission required
02/22/2024 07:21 AM
Hi @IAM - I have to ask, have you logged out and then back-in again? The permissions have been reset for the documentation portal and people need to log-out and back in again for the correct permissions to take affect.
02/22/2024 07:24 AM
I did try that earlier and that didn't work but I opened up another window in incognito and that worked thank you.
02/22/2024 08:50 PM
@Sunil FYA