Request not getting auto-approved when the approver has approved it at a previous level

[snauni]

Hi All,

We have a multi-level workflow (manager + usergroup1 + usergroup2). I recall that when an approver approves the request at a level, and the request is assigned to them again at another level, then the request is auto-approved for them (if we didn't have any SODs in the request). However, we have observed the following behavior for our workflow:

1) When a manager approves the request and they are part of usergroup1, the request is getting assigning to them for their approval (and not getting auto-approved).

2) When a member of usergroup1 approves the request, and they are also a part of usergroup2, the request is getting assigning to them for their approval (and not getting auto-approved).

Note: We didn't have any SOD violation in our request.

Is this some Saviynt bug, or is there some configuration that we are missing?

[rushikeshvartak · Accepted solution]

This is expected behaviour for user group. it gets auto approve in case of access approval block