Request Approval Audit History report not pulling approval pending requests

[Arbendra]

Hi Team,

I am using the analytics report name: 

Request Approval Audit History

 Run  

to fetch the request approval history detail but it pulled only the approved request not fetching the pending approval request

gone the query used in the report and it looks like the below condition was never satisfied for the pending approval requests 

AND u.userkey = aa.APPROVEBY

can somebody guide , how to pull the pending approval request as well along with the approved request ?

Thanks,

Arbendra

[rushikeshvartak]

Can you share full query, As per name it will show only Request which are approved.

You can get pending request for approval from below query

select (SUBSTR(ar.jbpmprocessinstanceid,INSTR(ar.jbpmprocessinstanceid, '.') + 1,LENGTH(ar.jbpmprocessinstanceid))) as 'Request ID',aa.JBPM_ACTIVITY_NAME, (select username from users where userkey=aa.approverkey) as approver from ars_requests ar join request_access ra on ra.requestkey=ar.requestkey join access_approvers aa on aa.request_access_key=ra.request_accesskey join users u on u.userkey=aa.approverkey where ar.status in (1,2) ;

[Arbendra]

Hi Rushikesh,

there is out of the box report available in the Saviynt, report name is : Request Approval Audit History

you can get the complete query from there 

Thanks,

Arbendra

[rushikeshvartak]

It will be great if you can attach query. I don't have prepacked reports

[Arbendra]

Hi Rushikesh,

We need to develop a report application wise which can display pending requests, approved requests, pending tasks, completed tasks etc. for the submitted request to get access to roles/entitlements for particular application so that business team of that application can see detail in the report and follow-up with the pending approvers manually.

I found Request Approval Audit History report fulfil my requirement except it didn't pull pending approval request

Thanks,

Arbendra

Thanks,

Arbendra

[Arbendra]

here is the query

select `REQUEST ID` as 'Request ID', `REQUEST TYPE` as 'Request Type', `REQUEST SUBMIT DATE` as 'Request Submission Date', `REQUESTED FOR` as 'Requested For', `REQUESTEE NAME` as 'Request Name', APPLICATION as 'Application', `REQUESTED ENTITLEMENT` as 'Requested Entitlement', SOD_EXCEPTION as 'SOD Exception', MITIGATINGCONTROL as 'Mitigating Control', `RISK TYPE` as 'Risk Type', `REQUESTED BY` as 'Requested By', `APPROVAL TYPE` as 'Approval Type', `ASSIGNEE ID` as 'Assignee ID', `ASSIGNEE NAME` as 'Assignee Name', case when `RequestAccessStatus` = 3 then max(APPROVEDATE) else null end as `Approval Date`, `REQUEST STATUS` as 'Request Status', case when `RequestAccessStatus` = 3 then max(APPROVEDATE) else null end `Request Completion Date`, case when `TASK STATUS` = 'Completed' then (taskupdatedate) else null end `Task Completion Date`, `TASK STATUS` as 'Task Status' from (SELECT DISTINCT SUBSTR(jbpmprocessinstanceid, INSTR(jbpmprocessinstanceid, '.') + 1, LENGTH(jbpmprocessinstanceid)) AS 'REQUEST ID', CASE WHEN (ar.requesttype = 1 or ar.requesttype = 3) THEN 'Grant Access' WHEN ar.requesttype = 2 THEN 'Revoke Access' WHEN ar.requesttype = 12 THEN 'Update Account' WHEN ar.requesttype = 11 THEN 'Emergency Access Request' END AS 'REQUEST TYPE', ar.REQUESTDATE AS 'REQUEST SUBMIT DATE', u2.username AS 'REQUESTED FOR', CONCAT(u2.FIRSTNAME, ' ', u2.LASTNAME) AS 'REQUESTEE NAME', ENDPOINTASCSV AS 'APPLICATION', case when ar.requesttype != 11 then IFNULL((SELECT entitlement_value FROM entitlement_values v WHERE v.entitlement_valuekey = ra.accesskey), 'Account') else (select role_name from roles r where r.ROLEKEY = ra.ACCESSKEY) end AS 'REQUESTED ENTITLEMENT', (select GROUP_CONCAT(distinct EXCEPTIONNAME SEPARATOR ',') from request_exceptions ex where ex.requestkey = ar.requestkey) as SOD_EXCEPTION, (select GROUP_CONCAT(distinct c.MITIGATINGCONTROL SEPARATOR ',') from request_exceptions ex, mitigatingcontrols c where ex.requestkey = ar.requestkey and c.MITIGATINGCONTROLID = ex.MITIGATINGCONTROL) as MITIGATINGCONTROL, (SELECT CASE WHEN v.RISK = 0 THEN 'None' WHEN v.RISK = 1 THEN 'Very Low' WHEN v.RISK = 2 THEN 'Low' WHEN v.RISK = 3 THEN 'Medium' WHEN v.RISK = 4 THEN 'High' WHEN v.RISK = 5 THEN 'Very High' END AS 'RISK TYPE' FROM entitlement_values v WHERE v.entitlement_valuekey = ra.accesskey) AS 'RISK TYPE', (SELECT username FROM users t WHERE t.userkey = ar.requestor) AS 'REQUESTED BY', aa.JBPM_ACTIVITY_NAME AS 'APPROVAL TYPE', u.username AS 'ASSIGNEE ID', CONCAT(u.FIRSTNAME, ' ', u.LASTNAME) AS 'ASSIGNEE NAME' , CASE WHEN aa.status = 1 THEN 'Pending Approval' WHEN aa.STATUS = 2 THEN 'Approved' WHEN aa.STATUS = 3 THEN 'Rejected' WHEN aa.status = 4 THEN 'Escalated' WHEN aa.STATUS = 6 THEN 'Discontinued' END 'REQUEST STATUS', ra.status as RequestAccessStatus, aa.APPROVEDATE, t2.updatedate as taskupdatedate, CASE WHEN t2.status = 1 THEN 'Open' WHEN t2.status = 2 THEN 'InProcess' WHEN t2.status = 3 THEN 'Completed' WHEN t2.status = 4 THEN 'Discontinued' END AS 'TASK STATUS' FROM ARS_REQUESTS ar , request_access ra, ACCESS_APPROVERS aa, USERS u, USERS u2, arstasks t2 WHERE ar.REQUESTKEY = ra.REQUESTKEY AND ra.REQUEST_ACCESSKEY = aa.REQUEST_ACCESS_KEY AND u.userkey = aa.APPROVEBY AND u2.userkey = ra.userkey AND t2.requestaccesskey = ra.request_accesskey AND ar.REQUESTDATE >= DATE_SUB(CURDATE(), INTERVAL 1 MONTH) and t2.ASSIGNEDFROMRule is null ORDER BY jbpmprocessinstanceid , JBPM_ACTIVITY_NAME , u.username) as t1 group by `REQUEST ID`, `REQUEST TYPE`, `REQUEST SUBMIT DATE`, `REQUESTED FOR`, `REQUESTEE NAME`, `REQUESTED ENTITLEMENT`, SOD_EXCEPTION, MITIGATINGCONTROL, `RISK TYPE`, `REQUESTED BY`, `APPROVAL TYPE`, `ASSIGNEE ID`, `ASSIGNEE NAME`, `TASK STATUS`;