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"Unauthorized" when trying to access Enhanced Connector Framework

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flegare
Regular Contributor III
Regular Contributor III

‎06/16/2023 12:51 PM

Following the instructions to setup SFTPFileTransfer from Configuring the Integration for File Transfer (saviyntcloud.com).

When creating the new connection type, I am getting a 401 Unauthorized error message back.

Logs indicate:
"Service Name","Date Timestamp (UTC)","Message"
"ecm","2023-06-16T19:49:22.538+00:00","2023-06-16T19:49:21.874705587Z stdout F 2023-06-16 19:49:21,874 [http-nio-8080-exec-118] DEBUG connectorms.ConnectorMsHelperService - Checking ConnectorMs isReady "
"ecm","2023-06-16T19:49:22.538+00:00","2023-06-16T19:49:21.874737187Z stdout F 2023-06-16 19:49:21,874 [http-nio-8080-exec-118] DEBUG connectorms.ConnectorMsHelperService - Checking ConnectorMs isAvailable "
"ecm","2023-06-16T19:49:22.538+00:00","2023-06-16T19:49:21.878143992Z stdout F 2023-06-16 19:49:21,878 [http-nio-8080-exec-118] DEBUG connectorms.ConnectorMsHelperService - ConnectorMs is Configured true"
"ecm","2023-06-16T19:49:22.538+00:00","2023-06-16T19:49:21.878162092Z stdout F 2023-06-16 19:49:21,878 [http-nio-8080-exec-118] DEBUG connectorms.ConnectorMsHelperService - ConnectorMs Available =true"
"ecm","2023-06-16T19:49:22.538+00:00","2023-06-16T19:49:21.878167192Z stdout F 2023-06-16 19:49:21,878 [http-nio-8080-exec-118] DEBUG connectorms.ConnectorMsHelperService - MSCredentials already loaded."
"ecm","2023-06-16T19:49:22.538+00:00","2023-06-16T19:49:21.878170092Z stdout F 2023-06-16 19:49:21,878 [http-nio-8080-exec-118] DEBUG connectorms.ConnectorMsHelperService - GENERATE TOKEN username:admin password *****"
"ecm","2023-06-16T19:49:22.538+00:00","2023-06-16T19:49:21.879667794Z stdout F 2023-06-16 19:49:21,879 [http-nio-8080-exec-118] DEBUG connectorms.ConnectorMsHelperService - Login URL=https://[ClientRedacted].saviyntcloud.com/ECMv6/api/auth/login"
"ecm","2023-06-16T19:49:22.538+00:00","2023-06-16T19:49:22.030933588Z stdout F 2023-06-16 19:49:22,030 [http-nio-8080-exec-118] ERROR connectorms.ConnectorMsHelperService - 401 Unauthorized"
"ecm","2023-06-16T19:49:22.538+00:00","2023-06-16T19:49:22.030958388Z stdout F org.springframework.web.client.HttpClientErrorException: 401 Unauthorized"
"ecm","2023-06-16T19:49:22.538+00:00","2023-06-16T19:49:22.030972388Z stdout F at com.saviynt.connectorms.ConnectorMsHelperService.genenrateToken(ConnectorMsHelperService.groovy:98)"
"ecm","2023-06-16T19:49:22.538+00:00","2023-06-16T19:49:22.030974988Z stdout F at com.saviynt.connectorms.ConnectorMsHelperService.isReady(ConnectorMsHelperService.groovy:153)"
"ecm","2023-06-16T19:49:22.538+00:00","2023-06-16T19:49:22.030977388Z stdout F at com.saviynt.connectorms.ConnectorMsHelperService.getAllConnector(ConnectorMsHelperService.groovy:182)"
"ecm","2023-06-16T19:49:22.538+00:00","2023-06-16T19:49:22.030979488Z stdout F at com.saviynt.ecm.utility.domain.EcmConfigController$_closure44.doCall(EcmConfigController.groovy:1767)"
"ecm","2023-06-16T19:49:22.538+00:00","2023-06-16T19:49:22.030981988Z stdout F at grails.plugin.springsecurity.web.filter.GrailsAnonymousAuthenticationFilter.doFilter(GrailsAnonymousAuthenticationFilter.java:53)"
"ecm","2023-06-16T19:49:22.538+00:00","2023-06-16T19:49:22.030983788Z stdout F at com.saviynt.webservice.SaviyntRestAuthenticationFilter.doFilter(SaviyntRestAuthenticationFilter.groovy:135)"
"ecm","2023-06-16T19:49:22.538+00:00","2023-06-16T19:49:22.030986088Z stdout F at grails.plugin.springsecurity.web.authentication.logout.MutableLogoutFilter.doFilter(MutableLogoutFilter.java:62)"
"ecm","2023-06-16T19:49:22.538+00:00","2023-06-16T19:49:22.030989788Z stdout F at grails.plugin.springsecurity.web.SecurityRequestHolderFilter.doFilter(SecurityRequestHolderFilter.java:59)"
"ecm","2023-06-16T19:49:22.538+00:00","2023-06-16T19:49:22.030991588Z stdout F at com.mrhaki.grails.plugin.xframeoptions.web.XFrameOptionsFilter.doFilterInternal(XFrameOptionsFilter.java:69)"
"ecm","2023-06-16T19:49:22.538+00:00","2023-06-16T19:49:22.030993688Z stdout F at com.brandseye.cors.CorsFilter.doFilter(CorsFilter.java:82)"

Freshdesk ticket time or is there anything I can do on my own?

Thanks!!

 

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rushikeshvartak
All-Star
All-Star

‎06/17/2023 08:48 AM

You have issue with credentials 


Regards,
Rushikesh Vartak
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flegare
Regular Contributor III
Regular Contributor III

‎06/19/2023 05:45 AM

I am guessing those would be the microservices credentials, right?  It would explain why the jobs fail at every execution...  I will have the credentials validated...

Thanks

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flegare
Regular Contributor III
Regular Contributor III

‎06/19/2023 12:22 PM

MS Credentials updated with appropriate values.  All good at this point...

Thanks!

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