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"Access Rejection" not working for workflow component (SOD Owner Approval)

PuspanjaliM
New Contributor II
New Contributor II

Hi Team,

We are using Enterprise Role to grant access.

We have a workflow that will check if the requested role has any SOD violations or not.

If the requested role has a SOD violation, then Saviynt will assign the request to the SOD owner for approval.

However, we absorbed that "Access Rejection" is not working properly for multiple role requests.

As per our workflow, if the SOD owner rejects a request, the request should be permanently canceled, and it will end the approval flow.

PuspanjaliM_0-1706860616473.png

But in our case, after the SOD owner rejects the request, it is moving to the next owner.

PuspanjaliM_1-1706860721977.png

Additionally, Saviynt is asking to reject/approve the request multiple time to Approver.

PuspanjaliM_2-1706861089165.png

 

I'm not sure if there are any issue with workflow component "SOD Owner Approval"

 

3 REPLIES 3

rushikeshvartak
All-Star
All-Star

It seems issue with workflow

  • what is type of wf parallel/serial ?
  • share full snippet of wf

Regards,
Rushikesh Vartak
If you find the response useful, kindly consider selecting Accept As Solution and clicking on the kudos button.

Hi Rushikesh,

it's Serial

PFA Workflow

1.line manager

2. SOD owner(If role has any SOD violation)

3.Business Owner (If SOD Owner approved)

PuspanjaliM_0-1707127405831.png

 

use parallel workflow 


Regards,
Rushikesh Vartak
If you find the response useful, kindly consider selecting Accept As Solution and clicking on the kudos button.