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Provisioning operation not working for Sav4Sav

NikitaPawar_
New Contributor III
New Contributor III

We have a use case where we update data at the user level. For this, we are maintaining an analytics system and generating "update account" tasks for users who have accounts in Sav4Sav. However, both the "create account" and "update account" tasks are not working. Additionally, no errors are being generated in the provisioning comments. The tasks are just stuck in the pending state without any comments.

I have checked:

  • The Security System, wsretry Job, and the default JSON, but there has been no progress.
  • Both connector types, Sav4SavRest and REST connector, but neither is working.

Please let me know if you need any further adjustments!

Thank You 
Nikita

4 REPLIES 4

NM
Honored Contributor III
Honored Contributor III

Hi @NikitaPawar_ , I hope automated provisioning is enabled


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NikitaPawar_
New Contributor III
New Contributor III

Yes, its enabled

NM
Honored Contributor III
Honored Contributor III

Share json


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rushikeshvartak
All-Star
All-Star
  • Does service account password is working ?
  • Does request from ARS is working ? (To confirm JSONs are working)

Regards,
Rushikesh Vartak
If this helped you move forward, click 'Kudos'. If it solved your query, select 'Accept As Solution'.