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07/04/2023 02:18 AM
Hi,
We have made a custom sav role. but using that sav role we are not able to see the organisations. Please can anyone let us know what feature access we are missing.
Solved! Go to Solution.
07/04/2023 02:21 AM
Hi @soumik_das
From where the organisations are not visible under the Admin tab or in Home page ?
NOTE: only organisations owners are allowed to view or modify the organisation details in EIC
Regards,
Suman Patra
07/04/2023 02:23 AM
In the admin page, we are not able to see it
07/04/2023 02:28 AM
Is the sav role has the following features?
Regards,
Suman
07/04/2023 02:31 AM
Yes the sav role has both of the feature accesses.
07/04/2023 02:33 AM
IS any user of that sav role is a owner of any organisation ?
Regards,
Suman
07/04/2023 02:35 AM
No they are not owners
07/04/2023 02:54 AM - edited 07/04/2023 02:55 AM
They need to be organisation owner then only they will be able to view the organisations.
Regards,
Suman
07/04/2023 02:39 AM
Only the user with the custom sav role who is a owner of the org can view it apart from the admin user.
07/04/2023 03:00 AM
Okay Thanks